Won't recommend it
The terrace and service of the waitresses.
The room is not well isolated and you can hear the noise on the street and inside the hotel too. Also, they didn't advise prior to our stay that there were internal construction works and it was really annoying. Additionally the room had holes everywhere so the mosquitoes got inside all the time. The worst thing is that when we were doing the checkout, they wanted to charge us for a meal and drinks that we didn't order. After you order something they never give you a receipt to sign it, so it's very difficult to carry on an efficient control over the guest's orders. So the manager told us that we were lying and he got so angry that he broke the bill in front of us saying he was right, even though he couldn't prove it. He yielded to us and gave us a really bad time, even my girlfriend got scared because he was very agressive at some point. Bad bad service!
With a stay at Hôtel & Spa Riad Dar El Aïla, you'll be centrally located in Marrakech, within a 10-minute drive of Jamaa el Fna and Koutoubia Minaret. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and extended parking is available onsite.
Based on 944 reviews
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