Los Monteros Spa & Golf Resort

Staff good Management seriously questionable

Well Where to start! Look at your site. The 1st picture & main picture is what I know to be a separate entity and, it appears independent from the hotel. This “la cabana” is what we thought, part of the actual hotel & was why we booked Turns out €20 per day x 4 people! Did not expect I would have stayed In Marbella proper Btw Smell of sewage in la cabana awful, and , don’t let them say it was the heavy rain Walked miles left & right on the beach and was only place sewage smell & V Bad Next, they don’t simply get it. I complained the minute I got there when apparent la cabana was not IN Fact, the hotel. Mgt said get back to me no response over 5 days Then, different mgr when checking out had the cheek to challenge me fully , saying all hotels have extra s you pay for.!!! I told him look at the pictures , which he did , and without comment flicks down to the fine print! I explained you’ve missed the point! You’re misrepresenting what you are offering! Btw he made no offer of peace Food in la cabana overpriced and not good. Frozen potato wedges as fries poor Let’s get back to the hotel Breakfast v good Not a blessed sinner there for dinner Why? Was going to try but attitude to complaint day one made me go elsewhere Staff nice people There you go Never ever responded to one of the QA before but shows how exercised I am about this. Misrepresentation Off trip advisor now and it won’t be good Thanks