City Garden Suites Manila

Good staff: friendly and informative and helpful. Rooms all be it a little old are comfortable and clean.

There was not enough room to seat guest at breakfast time. I have stayed at this hotel many times, over the last 12 months they have fixed up the bathrooms, but sadly now it seems they are reducing services, in regards to breakfast, the hotel has a overflow room to be used in the normal breakfast tables are full, on this occasion the overflow room was being used a for a religious seminar as such when we came down at 8.30am there were 6 tables waiting to be seated. Also while having breakfast you could hear the religious seminar presentation happening in the overflow room. NO LAUNDRY: The Laundry service was not available, we were told that there was some discontent between the laundry service and the hotel, and that the laundry service would not be available for the next 2 to 3 weeks at least. Not enough power points, only one extra after the TV and Aircon are in use, so to charge a phone and a computer, you have to unplug one of these.

Nothing

Check-in took long time. Instead of superior double room, I have given standard room. No iron, no water kettle, no complimentary water, no toothbrush, shaving kit, No Laundry... Totally disappointed. I stayed several times here before two years. It was much better. Breakfast no much choice. I will never go back there and will not recommend anyone known to me.