Nirwana Beach & Resort

Nothing.

Everything needs improvement at this place. I don't know how people rate it as 4.5 stars. The worst place I have found in Bali. It's a very dirty place and it looks abandoned with zero customer attention. We found bugs eggs on the sheets and underneath the mattress. On the wood frame of the bed, there were dead bugs, gecko's poo and eggs as well (you can see it on the attached pics). When we asked the staff to clean, they showed up with a small broom (which looked like a joke). When I asked if they had a vacuum cleaner, they told me they didn't even have a vacuum cleaner (and the place is considered a resort). I asked to talk with a manager, but he or she was too busy to meet us. We checked out after three hours and the only positive thing is that we got full reimbursment. The road to arrive at the "resort" is an unpaved countryside road, they don't have beach access, the sunbeds on the pool area are dirty as well and furniture in the room looked worn-out. Next door, there is an amazing resort which is clean, beautiful and even cheaper!

Hmmmmm not much

There were 10 guests...bacardi ran out not easy to go anywhere else so no cocktails for 3 days...I mean how much does a bottle of bacardi cost. the fact there were so few guests we were being bothered ...eg ring up for breakfast....even told to keep noise down well before midnight when we weren't even noisy. the bridge you walk across from reception to room is rickety at best, in fact my partner tripped and fell on the unmarked step due to lack of light, lucky he didnt fall in the very green smelly water. the pool had tiles missing and large green algae patches between them...my advice is close down for a week and just do some maintenance.