Overview

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Urban

Carrera de San Jeronimo 34, 28014 Madrid, Madrid, Spain
+34 917 877 770

$230+

Video: Urban

Location. This design hotel is 150 meters from the Congress of Deputies.

Overall guest ratings

8.9/10 Excellent
based on 1,582 reviews

Review highlights

  • 9.8
  • 9.5
  • 6.3
  • 4.8

Good to know

  • Awesome terrace
  • Friendly service
  • Beautiful architecture
  • Stylish hotel

Nearby

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    About

    Location.

    This design hotel is 150 meters from the Congress of Deputies. The Real Academica de Bella Artes de San Fernando, the Museo Thyssen-Bornemisza, and Puerta del Sol are 450 meters away. Teatro Monumental is 550 meters away, and the Plaza de la Cibeles is 700 meters away.

    Hotel Features.

    Urban has 2 restaurants, an oyster bar, a seasonal terrace restaurant, and provides 24-hour room service. This Madrid hotel has a concierge desk and offers self- parking (surcharge), a business center and free WiFi. The hotel provides an outdoor pool, fitness equipment, and a steam room. Newspapers are complimentary, and the hotel offers dry cleaning, currency exchange, and tour assistance.

    Guestrooms.

    Urban guestrooms offer minibars, in-room safes, and CD players. Newspapers are complimentary. Bathrooms have marble trim and offer telephones, hair dryers, bathrobes, and slippers. Turndown service is provided each day. WiFi is complimentary.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,654 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      7.8 "Housekeeping was great, according to 78%."
      8.3 "Management was excellent, said 83%."
      8.0 "Lovely bar service, according to 80%."
    • 9.1 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.0 "90% thought, the hotel was modern."
      8.9 "89% enjoyed the friendly atmosphere."
      8.2 "82% thought the hotel was luxurious."
    • 8.6 "Bar is amazing."
      8.9 "Delicious alcoholic drinks, according to 89%."
      8.0 "Lovely bar service, according to 80%."
    • 7.9 "Good amenities."
      8.0 "80% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
      8.3 "83% loved the terrace."
      8.4 "84% said the facilities were very new."
    • 6.3 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.6 "64% complained about the bathroom."
      3.0 "70% found problems with the furniture."
      1.6 "84% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      2.5 "75% criticized the small bathroom."
      2.5 "75% said the bathroom was dirty."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      3.1 "69% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
      2.5 "75% criticized the small bathroom."
    • 3.2 "Terrible value."
      1.0 "90% said the breakfast was too expensive."
    • 1.8 "Disappointing wellness & sports facilities."
      2.2 "78% didn't like the fitness area."
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    Overall rating

    8.9 Excellent
    based on 1,306 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.9 "89% liked the proximity to shopping."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.2 "92% thought, the hotel was modern."
      8.8 "88% enjoyed the friendly atmosphere."
      8.5 "85% thought the hotel was luxurious."
    • 8.9 "Bar is amazing."
      9.2 "Delicious alcoholic drinks, according to 92%."
    • 6.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.3 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 4.2 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.4 "76% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      3.2 "Air conditioning was criticized by 68%."
      2.6 "74% criticized the small bathroom."
    • 3.0 "Terrible value."
      1.0 "90% said the breakfast was too expensive."
    • 2.8 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.9 "71% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
      2.6 "74% criticized the small bathroom."
    • 1.5 "Disappointing wellness & sports facilities."
      1.9 "81% didn't like the fitness area."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 165 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.2 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
    • 8.8 "Bar is amazing."
    • 6.5 "Breakfast is mediocre."
    • 4.9 "Pool is below average."
    • 4.4 "Rooms are not good."
      1.8 "82% said rooms were small."
    • 3.5 "Not very comfortable."
      1.8 "82% said rooms were small."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 16 reviews
    • 9.6 "World class service."

    Overall rating

    8.9 Excellent
    based on 165 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.9 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      9.0 "90% thought, the hotel was modern."
      8.5 "85% enjoyed the friendly atmosphere."
    • 8.2 "Bar is amazing."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
    • 6.9 "Average cleanliness."
    • 6.6 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      2.0 "80% said rooms were small."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
    • 3.0 "Terrible value."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Awesome terrace"
    "Friendly service"
    "Beautiful architecture"
    "Stylish hotel"
    data provided by TrustYou

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