4 stars
Petit Palace Plaza España
Photos of Petit Palace Plaza España
Overview
Hotel with a 24-hour front desk, steps from Gran Via Along with free use of bicycles, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Petit Palace Plaza España offers 57 air-conditioned accommodations with minibars and safes. Smart televisions are featured in guestrooms. Bathrooms include showers and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include complimentary bicycles.
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Amenities at Petit Palace Plaza España
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Bathroom
- Hairdryer
- Toilet
- Shower
- Bathrobe
- Private bathroom
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
Dining
- Electric kettle
- Restaurant
- Tea/coffee maker
- Minibar
General
- Family rooms
- Telephone
- Hardwood or parquet floors
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Airport shuttle
Outdoor
- Terrace/Patio
Bedroom
- Wardrobe or closet
Things to do
- Bicycle hire
Reviews of Petit Palace Plaza España
8.2
Very good
3428 verified ratings
Wonderful
1521
Very good
799
Good
592
Okay
198
Fair
161
Mediocre
84
Poor
73
Guests say
The hotel has a great location, with easy access to the main attractions and transport, which guests appreciated. However, cleanliness and maintenance appear to be significant concerns, with many mentioning issues like moldy bathrooms and insufficient cleaning services. While the service staff are often described as friendly and helpful, the lack of adequate amenities and the perceived poor value for the price paid have led several guests to express dissatisfaction. Overall, while some guests enjoyed their stay, many felt that the hotel did not live up to its four-star rating.AI-generated from customer reviews
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Score by provider
8.2 out of 10
1394 reviews
8.4 out of 10
1 review
6.5 out of 10
1 review
8.4 out of 10
2 reviews
Pros (+) Good service, professional and clean
Cons (-) Everything was fine to me
Location
San Bernardo 3, 28013 Madrid
What's nearby
- Plaza de Oriente0.4 km
- Plaza Mayor0.6 km
- Puerta del Sol0.6 km
- Palacio Real de Madrid0.6 km
- Mercado de San Miguel0.6 km
- El Oso y el Madroño0.6 km
- Plaza de la Villa0.7 km
- Templo de Debod0.9 km
- El Rastro1.2 km
- Museo Thyssen-Bornemisza1.3 km
- Plaza de Cibeles1.3 km
- Museo Naval1.4 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Petit Palace Plaza España
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price