Good to know
|Distance to city centre||2.6 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||11.1 km|
|"Excellent breakfast and very helpful staff."||(in 234 reviews)|
|"Very modern & clean hotel."||(in 143 reviews)|
|"Good hotel, good location, good food."||(in 171 reviews)|
|"No kettle No iron"||(in 3 reviews)|
Time of year
Show reviews that mention
|airport shuttle||in 45 reviews|
|breakfast was good||in 184 reviews|
|central madrid||in 5 reviews|
|close to retiro||in 32 reviews|
|comfortable bed||in 85 reviews|
|easy access||in 27 reviews|
|good breakfast||in 211 reviews|
|great hotel||in 207 reviews|
|great location||in 263 reviews|
|hotel room||in 247 reviews|
|kettle no iron||in 13 reviews|
|little bit||in 52 reviews|
|metro station||in 71 reviews|
|retiro park||in 15 reviews|
|room service||in 53 reviews|
|staff friendly||in 319 reviews|
|swimming pool||in 70 reviews|
|walking distance||in 23 reviews|
|window in the room||in 23 reviews|
The bathroom was very nice, comfy beds
We felt like it was more of a business hotel and not for a holiday / trip
Lovely big queen room with lounge. Central location Love the terrace bar on 7th floor Staff at reception were helpful I had a coffee machine in my room
Sink plug wouldn’t come out and cleaner didn’t fix it. Noisy room by the road. Nothing in my mini bar except water :( Cleaner did not replenish my coffee pods Bed was two beds shoved together so not comfortable and pillows were very soft and squishy.
The staff were great from the checking to the roof tap pool bar nothing was a problem, very good staff it makes the hotel. I travel all the time so it’s good to see someone is motivating the staff. Breakfast was great
There was a strange smell in my room not very goos , I did not report it but it lets the hotel down so that’s a shame.
Loved the lobby. Large with a bar, restaurant and a sports bar atmosphere. Staff was excellent. Great parking although the entrance is via a spiral ramp that a bit difficult for our Volvo but still managed. Easy access to metro station. Room was clean. Free water was nice. Towels were ok.
Water pressure was poor. WiFi a bit slow and choppy at times. Thought we were getting a queen size bed but it seemed more like a full sized. That was a bit uncomfortable for us.
The rooftop area and especially the pool was excellent with very tasty bar food. All staff throughout the hotel were helpful and welcoming.
Other than at reception, very few staff spoke English which made general requests difficult, asking for foods connected to allergies very problomatic, breakfast was easier as the display was marked but at lunch or dinner in the restaurant, there was no allergy advice, the gluten free rolls were tasteless and the staff could not help in our choices because of the language barrier.
Discover the new Novotel Madrid Center facilities. This 4-star hotel is in elegant Salamanca district of Goya, next to WiZink Center. Just a short walk from Sol and 17 km from T4. It has a gym, 22 adaptable meeting rooms with latest technology, as well as Wi-Fi and online newspapers, free throughout the hotel. While the children play, relax and savor typical cuisine in Eat Bar without leaving the hotel.
based on 16,649 reviews
Things to know
- Spacious rooms
- Modern Hotel
- Nice building
- Professional service
Policies vary by room type and provider.
Reviews about Novotel Madrid Center
Most popular landmarks
- Palacio de Cristal 1.2 km
- Parque del Retiro 1.2 km
- Puerta de Alcala 1.4 km
- Las Ventas 1.4 km
- Plaza de Cibeles 1.8 km
- Museo Naval 1.8 km
|Madrid Barajas||11.1 km|
|Madrid-Atocha Cercanías||2.2 km|