Good to know
|Distance to city centre||2.1 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||11.6 km|
|"Very friendly and helpful staff."||(in 55 reviews)|
|"Really good location, and very friendly staff."||(in 72 reviews)|
|"Great location, very clean, friendly staff"||(in 43 reviews)|
|"Very poor breakfast, very outdated room"||(in 12 reviews)|
|"No drawers in the room"||(in 9 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 35 reviews|
|clean comfy||in 16 reviews|
|complimentary water||in 4 reviews|
|corte ingles||in 5 reviews|
|distance to tourist attractions||in 2 reviews|
|emergency light||in 3 reviews|
|enjoyed our stay||in 9 reviews|
|great staff||in 67 reviews|
|hotel is good||in 23 reviews|
|location and price||in 100 reviews|
|old hotel||in 25 reviews|
|room nice||in 40 reviews|
|staff of the hotel||in 63 reviews|
|wall by the bed||in 5 reviews|
The hotel is small but offers everything you need for a visit to Madrid. The staff is lovely and helpful. The location is very nice in a pretty neighborhood, close to elegant stores, banks and restaurants. It is not in the middle of the central tourist area, but you can take the Metro waking 300 mts.
The view from the room
Conveniently located in the city center and close to lots of big name designer’s stores in only a few minutes walk, and the neighborhood is quiet at night for a good rest. Not a big hotel but feel comfortable and easy to stay.
The hotel was amazing but it was a little remote
The location is pretty good, the service was also good (I didn't need it that much, but they were friendly). They even upgraded us to a "junior suite" because we wanted double bed.
The bed was very uncomfortable, REALLY uncomfortable. The decoration wasn't the best and the forniture was relatively old.
Easy access to Salamanca area where all the world class boutiques are. In addition, we went with children and booked the junior suite. Hotel staff prepared sofa bed in the living area for the children. They loved it!
Some stairs in front of the hotel which is difficult for large luggage.
With a stay at Hotel AA Serrano by Silken, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 6 minutes by foot from U.S. Embassy. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
based on 1,899 reviews
Things to know
- Great reception
- Friendly service
Policies vary by room type and provider.
Reviews about Hotel Aa Serrano By Silken
Most popular landmarks
- Museo Sorolla 0.6 km
- Lazaro Galdiano Museum 0.7 km
- Puerta de Alcala 1.2 km
- Plaza de Cibeles 1.4 km
- Museo Naval 1.6 km
- Museo Thyssen-Bornemisza 1.8 km
|Madrid Barajas||11.6 km|
|Madrid-Nuevos Ministerios||1.8 km|