2 stars
Hostal Castilla II Puerta del Sol
Photos of Hostal Castilla II Puerta del Sol
Overview
Hostal in Madrid, steps from Puerta del Sol Along with concierge services, this smoke-free hostal has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite. Hostal Castilla II - Puerta del Sol offers 23 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets. LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
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Amenities at Hostal Castilla II Puerta del Sol
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Parking
- Hairdryer
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
Accessibility and suitability
- Entire unit located on ground floor
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
General
- Quiet street view
- Family rooms
- Inner courtyard view
- Soundproofing
- Telephone
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Electric kettle
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Reviews of Hostal Castilla II Puerta del Sol
8.2
Very good
3484 verified ratings
Wonderful
1531
Very good
809
Good
658
Okay
165
Fair
165
Mediocre
81
Poor
76
Guests say
Overall, guests appreciated the hotel's excellent location, which is close to major attractions and transit. However, there were frequent complaints about cleanliness and bed comfort, with some guests mentioning specific issues like noise and uncomfortable beds. Service quality appeared to be inconsistent, with notable praise for some staff members while others were criticized for rudeness. Despite these issues, some guests found value for their stay, especially considering the amenities offered.AI-generated from customer reviews
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Score by provider
8.2 out of 10
479 reviews
8.6 out of 10
3 reviews
Location
Calle Del Marques Viudo De Pontejos, 2, 28012 Madrid
What's nearby
- Puerta del Sol182 m
- Plaza Mayor215 m
- El Oso y el Madroño237 m
- Mercado de San Miguel354 m
- Plaza de la Villa0.5 km
- El Rastro0.6 km
- Plaza de Oriente0.7 km
- Palacio Real de Madrid0.8 km
- Museo Thyssen-Bornemisza0.8 km
- Museo Naval1.1 km
- Plaza de Cibeles1.1 km
- Museo del Prado1.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 952H
Essential information about Hostal Castilla II Puerta del Sol
Low season | March |
|---|---|
High season | March |
Average price (weeknight) | $185 |
When to book a room at Hostal Castilla II Puerta del Sol
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price