H10 Puerta de Alcalá
4 stars

H10 Puerta de Alcalá

Alcala, 66, 28009 Madrid, Spain
Madrid, Spain
See location+34 914 351 060
From
$180
Cheapest

rate per night

8.7
Very good
based on 3377 reviews
3,377 reviews
Room type
Provider
Nightly total
Double room
$180
Classic room
$193
Superior room
$223

Photos of H10 Puerta de Alcalá

Overview

H10 Puerta de Alcala is located in the exclusive Salamanca neighborhood of Madrid, close to El Retiro Park. This luxury hotel features modern accommodations with four meeting rooms and a rooftop terrace that features a plunge pool overlooking the city. The rooftop terrace is available for special events, and the rooftop pool may be unavailable at times due to private reservations, but the hotel staff can advise on this in advance. Limited parking is available for a fee, but the hotel does provide an electric vehicle charging station for guest use.

H10 Puerta del Alcala has 138 guest rooms and suites and offers free WiFi in all areas of the hotel. There is a business corner for those who need to keep in touch, and the onsite restaurant serves breakfast every morning. Guests can choose from standard rooms, deluxe rooms, and superior rooms, as well as many suites that include a private terrace with views of the city. All rooms include premium bedding and linens, a dedicated work desk, hardwood flooring, and private baths with deluxe amenities. Plus, the guest rooms have been soundproofed for maximum peace and quiet, despite being in the center of the bustling city.

The front desk is available 24 hours a day and can assist with car rentals and other guest needs. The hotel also serves coffee and tea in the lobby and offers poolside bar service at the rooftop pool, which is open seasonally. Daily housekeeping and laundry facilities are available at this non-smoking hotel.

8.7
Very good rating
Based on 3,377 verified guest reviews

Latest deals for H10 Puerta de Alcalá

Fri 29/8
Sat 30/8
Superior room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
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bed type unknown
Standard Room
bed type unknown
bed type unknown
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Deluxe room
bed type unknown
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1 twin bed
Queen room
1 queen bed
Classic room
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at H10 Puerta de Alcalá

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Quiet street view
  • Family rooms
  • Hardwood or parquet floors
  • Slippers
  • Inner courtyard view
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view
  • Storage available

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Shower cap
  • Bidet
  • Hairdryer
  • Toilet
  • Open-air bath
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Bottle of water
  • 24-hour front desk

Dining

  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

Pool

  • Rooftop pool
  • Pool bar
  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • EV charging station
  • Parking

Outdoor

  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Bicycle hire

Health and safety

  • Daily housekeeping
  • Safe

Bedroom

  • Wardrobe or closet

Reviews of H10 Puerta de Alcalá

8.7
Very good
3377 verified ratings
Wonderful
1852
Very good
707
Good
441
Okay
162
Fair
106
Mediocre
47
Poor
62

Summary of reviews

Guests say
Guests frequently express disappointment with the service quality, citing unprofessional staff and poor communication, which detracts from their overall experience. However, many appreciate the hotel's excellent location and some amenities, such as the rooftop and breakfast options. Some rooms are comfortable, but issues with cleanliness and room size were also noted.
AI-generated from customer reviews
Location8.5 out of 10
Cleanliness2.5 out of 10
Service1 out of 10
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All reviews

10
Wonderful
Mo, Feb 2018
Pros (+) Value Design Quality Customer services
Cons (-) None
10
Wonderful
Anonymous, Aug 2017
Cons (-) El horario de la piscina debe abrir mas temprano, sobre todo por el verano tan caluroso!!!

Location

Alcala, 66, 28009 Madrid

What's nearby

  • Community of Madrid Sports Center0.8 km
  • Parque del Retiro0.9 km
  • Plaza de Cibeles1.1 km
  • Museo del Prado1.3 km
  • Teatro Español1.8 km
  • Plaza de Santa Ana1.9 km
  • Las Ventas1.9 km
  • Puerta del Sol2 km
  • Madrid City Centre2.1 km
  • Plaza Mayor2.3 km
  • Teatro Real2.5 km
  • Plaza de Oriente2.6 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at H10 Puerta de Alcalá

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at H10 Puerta de Alcalá

  • Where is H10 Puerta de Alcalá located?

    H10 Puerta de Alcalá is located at Alcala, 66 in Salamanca, 2 km from the centre of Madrid. Community of Madrid Sports Center is the closest landmark to H10 Puerta de Alcalá.

  • When is check-in time and check-out time at H10 Puerta de Alcalá?

    Check-in time is 14:00 and check-out time is 12:00 at H10 Puerta de Alcalá.

  • Does H10 Puerta de Alcalá offer free Wi-Fi?

    Yes, H10 Puerta de Alcalá offers free Wi-Fi.

  • How far is H10 Puerta de Alcalá from the airport?

    H10 Puerta de Alcalá is 11.4 km from Madrid Barajas.

  • Does H10 Puerta de Alcalá have a pool?

    Yes, H10 Puerta de Alcalá has a pool on-site.

  • How does KAYAK find such great H10 Puerta de Alcalá hotel deals?

    KAYAK scours the web for all room deals available at H10 Puerta de Alcalá in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at H10 Puerta de Alcalá and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for H10 Puerta de Alcalá.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
2.0 km
Madrid Barajas
11.7 km

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