Catalonia Puerta del Sol

We booked a suite (104) which was outstanding value for the price. Beds and bedding were extremely comfortable and suite was fastidiously clean. Excellent location, room service offerings are modest but were delivered in 15 minutes on both occasions. Minibar charge was miscalculated on checkout but person at front desk corrected their own error and advised us before we noticed it and credited us correctly. Suite 104 is on the first floor overlooking the street and we did not hear a sound during our three night stay. Generous complimentary bottled water, excellent towels, hangers, overall well equipped room. Sitting room of suite is not windowed but comfortable and suited our needs perfectly.

On check in, the fellow who handles luggage stood in the lobby and watched us struggle with our four heavy bags from the taxi through the doors up to the front desk. It was infuriating. He later took our bags to our room without incident but we were not happy. Check -in took close to 15 minutes - several people checking in at the same time but a silly amount of chaos. Having said that, once we got to our room, our three night stay was truly excellent.

Staff, room area, Toilette was perfect. To smoke inside my room was a great prevelage ..... Water in room for free was more than enough.

Nothing

Breakfast excellent and bar service too

Bedroom too hot on winter settings on a hot day - 20C degrees plus in February 2020 (!!) plus noisy fan

Excellent front staff ! Always Happy to help . Thank you !

The hotel is a gorgeous historic hotel in the middle of everything. The staff was extremely friendly and helpful. Hotel employee gave us a great map of the city and assisted us with restaurant reservations. Our room was clean and stylish. We rec

No, we enjoyed everything.