Front desk is great! Breakfast buffet is good. Buffett staff needs a little fine tuning. They cleared plates even when the meal hasn't been completed. Requiring another plate to complete breakfast.
Front desk was very polite and spoke English- A plus.
Location is down a side street that houses homeless people after dark. Granted they are harmless but still little uncomfortable if you're walking from the rail station. Walk is a little further than Marriott implies.
Location was close to train station. Staff at front desk were friendly.
Had poor experience with late night room service. They did not have listed menu items available, leaving us with poor options (fruit plate, cheese plate, or ham plate). We simply wanted a salad and chicken sandwich (which are supposed to be available).
AC Hotel Atocha is a modern design hotel situated in the heart of Madrid, only 200m away from the train station Puerta de Atocha. The hotel is located very close to Paseo del Prado and to three of the most emblematic museums: Thyssen, Prado, Reina Sofia. The hotels centric location also offers easy access to other points of interest in Madrid, such as Puerta del Sol or Plaza Mayor. The hotel garden features beautiful Pine trees, hundred-year-old Olive trees, and Rosemary and Lavender bushes, in addition to a variety of other plants used in classic Mediterranean cuisine. AC Hotel Atocha has 161 rooms, all equipped with a spacious and transparent shower-cabin, a 37’’ TV, an electronic Safe and air conditioned amongst other services. The hotel also has meeting rooms available for all kind of events, a private exterior terrace, a very practical Fitness Room, and their own parking. Free Wi-Fi access throughout the hotel so that guests can connect to the internet whenever they want.
Based on 1,898 reviews
Value for money
Policies vary by room type and provider.