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Mandarin Oriental Palace, Luzern
5 stars

Mandarin Oriental Palace, Luzern

Haldenstrasse 10, Lucerne, Luzern, Switzerland
Lucerne, Switzerland
See location+41 41 588 18 88
From
$898
Cheapest

rate per night

9.2
Excellent
based on 172 reviews
172 reviews
Room type
Provider
Nightly total
Superior room
Standard Room
$1,611
Deluxe room
$1,960

Photos of Mandarin Oriental Palace, Luzern

About Mandarin Oriental Palace, Luzern

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
Mandarin Oriental Palace, Luzern features a garden, terrace, a restaurant and bar in Luzern. This 5-star hotel offers a concierge service. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, every room is fitted with a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at Mandarin Oriental Palace, Luzern also provide guests with a balcony. All units include a safety deposit box. Popular points of interest near the accommodation include Lido Luzern, Lion Monument and KKL Culture and Convention Centre Lucerne. The nearest airport is Zurich, 64 km from Mandarin Oriental Palace, Luzern, and the property offers a paid airport shuttle service.

Latest deals for Mandarin Oriental Palace, Luzern

Wed 24/7
Thu 25/7
Standard Room
bed type unknown
King room
1 king bed
1 king bed
Superior room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Mandarin Oriental Palace, Luzern

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • Free toiletries

Services and conveniences

  • Conference rooms
  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Allergy-free room
  • No smoking
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Pool and spa

  • Spa and wellness centre
  • Spa
  • Sauna
  • Steam room

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Shuttle service (additional charge)

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

General

  • Lockers
  • Telephone
  • Storage available

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Flat-screen TV

Bedroom

  • Fold-up bed

Things to do

  • Bicycle hire

Fitness

  • Fitness centre

Reviews of Mandarin Oriental Palace, Luzern

9.2
Wonderful172 verified reviews
1.7Couples
2.1Families
0.3Solo
0.2Friends
Pros +
Cons -

Filters

9.3Wonderful
Blake, Jul 2014

Pros. Staff and location superb.

Cons. Not inexpensive.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

What are the best times to visit the Mandarin Oriental Palace, Luzern?

The Mandarin Oriental Palace, Luzern is a wonderful place to visit, especially during the high season in October when you can enjoy the beautiful views of Lake Lucerne and the surrounding mountains.

How is the quality of the beds at the Mandarin Oriental Palace, Luzern?

The beds at the Mandarin Oriental Palace, Luzern are clean, comfortable, and well-designed, ensuring a restful and enjoyable stay.

Is parking available at the Mandarin Oriental Palace, Luzern?

Yes, parking is available at the Mandarin Oriental Palace, Luzern, providing convenient access for guests who arrive by car.

What can guests expect from the food quality at the Mandarin Oriental Palace, Luzern?

Guests can expect a copious and highest quality breakfast, as well as a superb dining experience at the restaurant and bar/lounge, although some guests have mentioned premium pricing for the Nouvelle Cuisine.

How is the cleanliness and customer service at the Mandarin Oriental Palace, Luzern?

The Mandarin Oriental Palace, Luzern is known for its exceptional cleanliness and outstanding customer service, with friendly and professional staff who ensure a clean, nice, and comfortable stay for all guests.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

Opt for a Room with a Lake View

Several guests raved about the amazing views of Lake Lucerne from their rooms, so consider booking a room with a lake view for a memorable experience.

Be Mindful of Dining Costs

Some guests mentioned high prices and hidden charges for dining at the hotel, so it's advisable to be aware of potential dining expenses and consider exploring nearby dining options as well.

Consider Low Season Travel

If you prefer fewer crowds, consider visiting in November, which is mentioned as the low season, to potentially enjoy a more peaceful experience.

Check for Room Upgrades

While some guests expressed disappointment about not receiving room upgrades, it may be worth inquiring about upgrade options during the booking process or at check-in.

Explore Nearby Attractions

Take advantage of the hotel's location near various attractions such as Lake Side Promenade, Hofkirche, and the Alpineum Museum for convenient sightseeing opportunities.

Inquire About Noise Levels

A few guests mentioned noise-related issues, so if you are sensitive to noise, consider requesting a room in a quieter area of the hotel.

Consider Booking Directly

Some guests reported feeling inferior for booking through certain platforms, so it may be worth considering booking directly with the hotel to ensure a seamless experience.

Be Mindful of Booking Extras

Guests noted additional charges for parking and other services, so it's advisable to inquire about any extra costs associated with specific amenities or services before booking.

Take Advantage of Concierge Services

Several guests praised the concierge service, so don't hesitate to seek assistance from the knowledgeable and helpful staff for recommendations and arrangements.

Consider Nearby Dining Options

If you desire a wider range of dining choices, consider exploring nearby restaurants and cafes to complement your dining experiences during your stay.

Location

Haldenstrasse 10, Lucerne, Luzern

What's nearby

  • Lake Side Promenade226 m
  • Hofkirche0.4 km
  • Bourbaki Panorama0.7 km
  • Löwendenkmal0.8 km
  • Alpineum Museum0.8 km
  • Lucerne Culture and Congress Centre0.8 km
  • Kunstmuseum Luzern0.8 km
  • St. Matthäuskirche0.8 km
  • Glacier Garden0.8 km
  • St. Peterskapelle1 km
  • Kapellbrücke1 km
  • Museggmauer1.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Mandarin Oriental Palace, Luzern

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Mandarin Oriental Palace, Luzern

  • Where is Mandarin Oriental Palace, Luzern located?

    Mandarin Oriental Palace, Luzern is located at Haldenstrasse 10, 1.1 km from the centre of Lucerne. Lake Side Promenade is the closest landmark to Mandarin Oriental Palace, Luzern.

  • When is check-in time and check-out time at Mandarin Oriental Palace, Luzern?

    Check-in time is 15:00 and check-out time is 12:00 at Mandarin Oriental Palace, Luzern.

  • How far is Mandarin Oriental Palace, Luzern from the airport?

    Mandarin Oriental Palace, Luzern is 48 km from Zurich. Mandarin Oriental Palace, Luzern is 64.2 km from Belp.

  • How does KAYAK find such great Mandarin Oriental Palace, Luzern hotel deals?

    KAYAK scours the web for all room deals available at Mandarin Oriental Palace, Luzern in Lucerne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mandarin Oriental Palace, Luzern and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mandarin Oriental Palace, Luzern.

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Good to know

Value for money

8.4

Distance to city centre

1.1 km

Nearest airport

Zurich

Distance to airport

48.1 km