Comfort Inn

Reviews

Pros

"The room was really spacious." (in 10 reviews)

"Pool area was nice." (in 4 reviews)

"Great breakfast choices" (in 11 reviews)

Cons

"Spa and pool area dirty" (in 3 reviews)

"The hot in room was dirty." (in 13 reviews)

Show reviews that mention

+

meat from sausage

lumpy mattress

kept it replenished

hot tub

lumpy and pillows

desk clerk

odor carpet

bit worn

pool area

water pressure

close to the airport

beds were uncomfortable

breakfast was good

room was dirty

hotel was clean

staff was friendly

pool and hot tube

great breakfast

close to convention center

Excellent

Oct 2018

10.0

The staff was excellent! Hotel employee at the front desk was accommodating and extremely friendly. The hotel was clean and well maintained.

The hotel was listed as a non smoking facility however we smelled both very strong cigarette and marijuana smoke in the hallways. Thankfully, once in our room we coild no longer smell it.
Excellent

Jun 2018

10.0

Location to highway
Poor

Apr 2018

1.0

The hotel double charged me for my 10 hour stay and my funds are still being held.
Poor

Oct 2017

2.0

The location

The workers was rude, one lady asked me was I having a party I told her no that my daughter just headband was coming in town. The last said well no parties, then the next morning I seen they took more money off my card $100 to be exact! I will never
Excellent

Aug 2017

10.0

Hotel was very clean. Great atmosphere. Staff very helpful. Breakfast buffet was great!

Restaurant delivery was almost non existant. Could not get any food deliveries till after 5 pm.
Excellent

Jul 2017

10.0

Clean! Most hotels in this price range are fairly gross, and/or have rude staff. Not this place. Everything was great, from the room to the staff.

The location is a little hard to get out of during busy traffic times.
Excellent

Jul 2017

9.0

Comfortable stay like home & warm breakfast

None
Excellent

May 2017

10.0

Nice staff, clean room, quiet
Good

Mar 2017

8.0

Very nice staff, very clean ,nice contanental breakfast.

During a couple days of heavy thunderstorms their was a smell of sewer gas coming from bath. But for this area of louisville, its as good as it gets.
Excellent

Jan 2017

9.0

No
Okay

May 2016

5.0

close to convention center

Drains in shower drained slow.
Okay

May 2016

6.0

The breakfast choices were decent for this hotel. Nice variety and foods were hot and fresh.

The shower would not drain and the bathroom and entry way smelled of sewage. I was standing in above ankle deep water for my shower. I told the front desk and I got the impression that they already knew of this problem.

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