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Novotel London Excel
4 stars

Novotel London Excel

7 Western Gateway Royal Victoria Dock, London, E16 1AA, United Kingdom
London, United Kingdom
See location+44 207 660 0677
From
$151
Cheapest

rate per night

8.2
Very good
based on 3159 reviews
3,159 reviews
Room type
Provider
Nightly total
Standard Room
Queen room
Double room

Photos of Novotel London Excel

Overview

Situated within walking distance of Custom House for Excel DLR Station, Novotel London Excel offers a Turkish steam bath, a sauna and 24-hour room service. This contemporary property is conveniently located in Canning Town.

There are a variety of facilities on offer to guests of Novotel London, such as babysitting/child services, a concierge and a 24-hour reception. In fine weather, an outdoor terrace provides a nice spot to relax. The hotel also features a well-equipped fitness centre.

Each room is equipped to make guests comfortable and has movies-on-demand, a mini bar and internet access. The bathrooms feature a bathtub and offer a hair dryer.

In-house dining options include Upper Deck, which provides an ideal spot to enjoy a meal. Each evening, guests are welcome to relax in the cosy lounge bar.

Novotel London Excel is 10 minutes on foot from Royal Victoria Docklands Light Railway Station. Guests are also able to easily visit ExCeL London.

8.2
Very good rating
Based on 3,159 verified guest reviews

Latest deals for Novotel London Excel

Tue 8/7
Wed 9/7
Double room
1 twin bed
bed type unknown
1 queen bed
King room
bed type unknown
bed type unknown
1 king bed
Queen room
1 queen bed
1 queen bed
1 queen bed
Executive room
1 queen bed
1 queen bed
1 twin bed
Superior room
bed type unknown
1 queen bed
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Novotel London Excel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Conditioner

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

General

  • Family rooms
  • Inner courtyard view
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Designated smoking area

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Pool and spa

  • Sauna
  • Steam room

Parking and transportation

  • Parking
  • Private parking

Bedroom

  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of Novotel London Excel

8.2
Very good
3159 verified ratings
Wonderful
1579
Very good
643
Good
457
Okay
157
Fair
154
Mediocre
72
Poor
97

Summary of reviews

Guests say
Guests appreciated the hotel's great location, especially its proximity to the O2 and ExCeL London. However, many expressed dissatisfaction with the service, citing long wait times and unresponsive staff. Cleanliness was also a concern, with reports of dirty rooms and bathrooms. Overall, while the location and some staff were praised, the service and cleanliness left much to be desired.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

9.7
Wonderful
Anonymous, Jun 2018
Pros (+) Lovely room Clean fast efficient
Cons (-) Access to a pool would have been a bonus - even at another hotel

Location

7 Western Gateway Royal Victoria Dock, London, E16 1AA

What's nearby

  • East End4.6 km
  • Tower Bridge6.8 km
  • Tower of London6.8 km
  • The Shard7.6 km
  • St. Paul's Cathedral8.4 km
  • Waterloo9.4 km
  • London Eye9.9 km
  • Strand10.1 km
  • Big Ben10.2 km
  • Palace of Westminster10.3 km
  • Central London10.4 km
  • Charing Cross10.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Novotel London Excel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Novotel London Excel

  • How long should you stay at Novotel London Excel? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Novotel London Excel

  • Where is Novotel London Excel located?

    Novotel London Excel is located at 7 Western Gateway Royal Victoria Dock in Newham, 10.3 km from the centre of London. East End is the closest landmark to Novotel London Excel.

  • When is check-in time and check-out time at Novotel London Excel?

    Check-in time is 15:00 and check-out time is 12:00 at Novotel London Excel.

  • Does Novotel London Excel offer free Wi-Fi?

    Yes, Novotel London Excel offers free Wi-Fi.

  • How far is Novotel London Excel from the airport?

    Novotel London Excel is 1.9 km from London City.

  • How does KAYAK find such great Novotel London Excel hotel deals?

    KAYAK scours the web for all room deals available at Novotel London Excel in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel London Excel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel London Excel.

See more FAQs

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4-star hotel
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4-star hotel
Sunborn London Yacht Hotel8.7 Excellent (3,360 reviews)0.13 kmRestaurant, Bar/Lounge, Room service$307+
3-star hotel
79% cheaper
Fox Apartments
8.6 Excellent (28 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Coffee machine$45+
4-star hotel
Crowne Plaza London Docklands8.4 Excellent (3,210 reviews)0.19 kmIndoor pool, Spa and wellness centre, Fitness centre$257+
4-star hotel
9% cheaperGood Hotel London8.1 Excellent (3,627 reviews)0.24 kmRestaurant, Bar/Lounge, Free Wi-Fi$192+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
10.3 km
London City
1.9 km