Thu 14/5
-
Fri 15/5
2 guests, 1 room
Deals from
$154
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
$154
Standard Room
$173
Double room
$214
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated within walking distance of Custom House for Excel DLR Station, Novotel London Excel offers a Turkish steam bath, a sauna and 24-hour room service. This contemporary property is conveniently located in Canning Town.

There are a variety of facilities on offer to guests of Novotel London, such as babysitting/child services, a concierge and a 24-hour reception. In fine weather, an outdoor terrace provides a nice spot to relax. The hotel also features a well-equipped fitness centre.

Each room is equipped to make guests comfortable and has movies-on-demand, a mini bar and internet access. The bathrooms feature a bathtub and offer a hair dryer.

In-house dining options include Upper Deck, which provides an ideal spot to enjoy a meal. Each evening, guests are welcome to relax in the cosy lounge bar.

Novotel London Excel is 10 minutes on foot from Royal Victoria Docklands Light Railway Station. Guests are also able to easily visit ExCeL London.

8.2
Very good rating
Based on 3,798 verified guest reviews

Latest deals for Novotel London Excel

Thu 14/5
-
Fri 15/5
Double room
1 twin bed
$214
nightly with fees
2 twin beds
$747
nightly with fees
Standard Room
1 queen bed
$173
nightly with fees
1 queen bed
$176
nightly with fees
bed type unknown
$181
nightly with fees
Executive room
1 queen bed
$352
nightly with fees
1 queen bed
$363
nightly with fees
1 twin bed
$422
nightly with fees
King room
bed type unknown
$263
nightly with fees
bed type unknown
$340
nightly with fees
1 king bed
$353
nightly with fees
Superior room
1 twin bed
$215
nightly with fees
1 queen bed
$233
nightly with fees
bed type unknown
$242
nightly with fees
Queen room
1 queen bed
$154
nightly with fees
1 queen bed
$174
nightly with fees
1 queen bed
$189
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Novotel London Excel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Conditioner

General

  • Family rooms
  • Inner courtyard view
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view
  • Storage available

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • No smoking
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • Safe

Parking and transportation

  • EV charging station
  • Parking
  • Private parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Pool and spa

  • Sauna
  • Steam room

Bedroom

  • Sofa bed
  • Wardrobe or closet

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of Novotel London Excel

8.2
Very good
3798 verified ratings
Wonderful
1886
Very good
781
Good
531
Okay
193
Fair
186
Mediocre
94
Poor
127

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, making it convenient for business and leisure travel. Positive remarks were made about helpful and friendly staff, as well as good breakfast offerings. However, some guests noted issues with service inconsistency, room size, bathroom design, and occasional noise disturbances. Overall, the hotel is valued for its location and staff, despite some areas needing improvement.
AI-generated from customer reviews
Location9.5 out of 10
Service8 out of 10
Room Size3.5 out of 10
Bathroom3 out of 10
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All reviews

9.7
Wonderful
Anonymous, Jun 2018
Pros (+) Lovely room Clean fast efficient
Cons (-) Access to a pool would have been a bonus - even at another hotel

Location

7 Western Gateway Royal Victoria Dock, London, E16 1AA

What's nearby

  • East End4.6 km
  • Tower Bridge6.8 km
  • Tower of London6.8 km
  • The Shard7.6 km
  • St. Paul's Cathedral8.4 km
  • Waterloo9.5 km
  • London Eye9.9 km
  • Strand10.1 km
  • Big Ben10.2 km
  • Palace of Westminster10.3 km
  • Central London10.4 km
  • Charing Cross10.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Novotel London Excel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Novotel London Excel

  • How long should you stay at Novotel London Excel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Novotel London Excel

  • Where is Novotel London Excel located?

    Novotel London Excel is located at 7 Western Gateway Royal Victoria Dock in Newham, 10.3 km from the centre of London. East End is the closest landmark to Novotel London Excel.

  • When is check-in time and check-out time at Novotel London Excel?

    Check-in time is 15:00 and check-out time is 12:00 at Novotel London Excel.

  • Does Novotel London Excel offer free Wi-Fi?

    Yes, Novotel London Excel offers free Wi-Fi.

  • How far is Novotel London Excel from the airport?

    Novotel London Excel is 1.9 km from London City.

  • How does KAYAK find such great Novotel London Excel hotel deals?

    KAYAK scours the web for all room deals available at Novotel London Excel in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel London Excel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel London Excel.

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4-star hotel
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3-star hotel
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4-star hotel
19% cheaperGood Hotel London8.2 Excellent (4,529 reviews)0.25 kmRestaurant, Bar/Lounge, Free Wi-Fi$199+
4-star hotel
4% cheaperCrowne Plaza London Docklands By IHG8.5 Excellent (3,633 reviews)0.2 kmIndoor pool, Fitness centre, Restaurant$235+
4-star hotel
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4-star hotel
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4-star hotel
4% cheaperCrowne Plaza London Docklands By IHG8.5 Excellent (3,633 reviews)0.2 kmIndoor pool, Fitness centre, Restaurant$235+
4-star hotel
19% cheaperGood Hotel London8.2 Excellent (4,529 reviews)0.25 kmRestaurant, Bar/Lounge, Free Wi-Fi$199+
3-star hotel
23% cheaperIbis London Excel Docklands8.1 Excellent (4,280 reviews)0.06 kmRestaurant, Bar/Lounge, Free Wi-Fi$188+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
10.3 km
London City
1.9 km