Good to know
|Distance to city centre||10.4 km|
|Nearest airport||London City|
|Distance to airport||1.8 km|
|"Amazing staff very helpful and kind."||(in 304 reviews)|
|"Very friendly hotel, room spotless"||(in 102 reviews)|
|"Very clean great location."||(in 227 reviews)|
|"Lack of sink in toilet."||(in 15 reviews)|
Time of year
Show reviews that mention
|bar and restaurant||in 66 reviews|
|breakfast was good||in 216 reviews|
|cable car||in 55 reviews|
|car park||in 23 reviews|
|city airport||in 9 reviews|
|close to dlr||in 36 reviews|
|close to excel||in 8 reviews|
|comfortable bed||in 199 reviews|
|excel centre||in 32 reviews|
|excellent breakfast||in 200 reviews|
|great location||in 284 reviews|
|london excel||in 106 reviews|
|lovely hotel||in 178 reviews|
|ride away||in 11 reviews|
|room was clean||in 366 reviews|
|separate toilet||in 57 reviews|
|sofa bed||in 135 reviews|
|staff were very friendly||in 439 reviews|
|value for money||in 48 reviews|
Very good breakfast and excellent environs with water views.
The price that coincided with a trade fair........one night was £421.00 for one person in one room which for any hotel is simply too much. Also - as a resident I was excluded from some hotel areas ie lobby bar on evening of Tuesday 1st October 2019 to accommodate a private drinks reception.
Staff - very kind and friendly
Sofa bed mattresses are held together by sheets so fall apart in night!! Needs some kind of bolt to stop this happening. Did report it to staff - already aware...got the impression they had tried to sort in past .
The hotel staff were pleasant, it was my birthday on the Saturday which I didn’t mention until a brief conversation with the hotel reception. The hotel was clean and the rooms were perfect. The bathroom was amazing to be fair! Tibo and Paul definitely made the stay worth while, between them, they really raised the standards of my future stays - thank you both!! I’m sad because I feel like that treatment would not be mirrored again/ anywhere else :(
That I did not book a second night!
This hotel is great for location and all other facilities as we were there for a show at salon international.
My colleague got attack at the bar but local riff raff. And the security did not do a thing! Saw this guy was escalating a situation, and didn’t kick this person out and literally watched him attack my colleague!!! Stood there while he was on top of him. Broke his front tooth, massive black eyes and split lip. Great for being on stage for a major international company!
Its a great hotel with very affordable rates on weekends when no conferences happening Very professional and friendly staff Comfortable room and bathroom all well designed Very close to DLR stop, around 45mins from Central London
It was unfortunate that the airconditioning broke for around 10 rooms on the weekend so was rather hot Also slight mixup that on Sat morning they accepted my laundry but on Sat afternoon phoned to say they couldnt do it
Attending a conference at the ExCel? Make your stay a memorable one with a relaxing night's sleep in our classy Novotel London ExCel hotel. The main conference centre is a little over 100 metres from our lobby, while the Custom House Station DLR train platform is just a little further. Overlooking the Royal Victoria Dock, our hotel features comfortable rooms, ample meeting spaces and a sauna to help give you a relaxing stay.
based on 7,576 reviews
Things to know
- Friendly service
- Clean rooms
- Professional service
- Great reception
Policies vary by room type and provider.
Reviews about Novotel London Excel
Most popular landmarks
- Tower Bridge 6.9 km
- Tower of London 6.9 km
- Tate Modern 8.6 km
- Southbank Centre 9.8 km
- Somerset House 9.8 km
- London Eye 10 km
|London City||1.8 km|
|London Heathrow||33.5 km|
|Canning Town, Greater London||1.4 km|
|Charlton, Greater London||2.5 km|