First point, when I arrived to the reception I asked the customer service lady about types of room she answered: no madam no room available, everybody came today I transfered them to my sister hotel!! Or If you want I can give you standard room for £650 per night !!! At the same time, I booked through Kayak app and I found it for £450 per night .. Second point, the bed cover seems no quilt inside and they didn't change it for 8 nights, also the room was not clean.. Third thing which was the most disgusting thing, on 12 of Sep 2016 I waked up at 8:00 am because of voice coming from one of my plastic bag I was puting it over the chair, it was a mouse inside the it. Then the mouse run to his hole under the mini bar !!! I went directly to the reception and they told me sorry madam we will give you another room in another floor. They gave me other type of room better than which I booked. Fourth point, I spoke with the supervisor about what happened, she appologized and she told me that her manager will contact me.. I was following up with her everyday but no answer.. On the last day, when I checked out she told me that her manager offer me to make upgrade next time to primume room or they will return £200 !!! She told me " but please madam don't write your rivew online". I against that, then she told me you can contact my manager by email. My psyche was to much tired and bad mood. I sent an email to the manager but she didn't reply.
For visitors in search of true London opulence, there's only one option for where to rest your head. Welcome to the Millennium Hotel London Knightsbridge. Knightsbridge is one of the ritziest neighborhoods in London, and the four-star Millennium Hotel, on Sloane Street, offers its guests service and style on par with the hotel's exclusive surroundings. Shop Until You Drop Millennium Hotel London Knightsbridge is just around the corner from Harvey Nichols and the iconic Harrods department store (for non-shoppers, be sure to indulge your taste buds at the magnificent food hall on Harrods' ground floor). As for the hotel itself, amenities abound. Besides free Wi-Fi and a business center ideal for working travelers, the hotel offers a children's concierge service, in-house dining at Le Chinois Restaurant and Bar, and Tangerine Café Bar, a more informal place to grab a bite. Meet The Neighbors You could easily spend your entire stay in London exploring Knightsbridge and all the shops and restaurants it has to offer, but don't forget about the rest of London! Since it's such a luxurious neighborhood, don't be surprised to discover that one of your neighbors is the Queen of England, and Buckingham Palace is within walking distance. From there, take a walk along The Mall to Trafalgar Square. Attractions like Hyde Park, the Victoria and Albert Museum, and the Natural History Museum are all likewise easily accessible.
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