First point, when I arrived to the reception I asked the customer service lady about types of room she answered: no madam no room available, everybody came today I transfered them to my sister hotel!! Or If you want I can give you standard room for £650 per night !!! At the same time, I booked through Kayak app and I found it for £450 per night .. Second point, the bed cover seems no quilt inside and they didn't change it for 8 nights, also the room was not clean.. Third thing which was the most disgusting thing, on 12 of Sep 2016 I waked up at 8:00 am because of voice coming from one of my plastic bag I was puting it over the chair, it was a mouse inside the it. Then the mouse run to his hole under the mini bar !!! I went directly to the reception and they told me sorry madam we will give you another room in another floor. They gave me other type of room better than which I booked. Fourth point, I spoke with the supervisor about what happened, she appologized and she told me that her manager will contact me.. I was following up with her everyday but no answer.. On the last day, when I checked out she told me that her manager offer me to make upgrade next time to primume room or they will return £200 !!! She told me " but please madam don't write your rivew online". I against that, then she told me you can contact my manager by email. My psyche was to much tired and bad mood. I sent an email to the manager but she didn't reply.
Millennium Hotels and Resorts effortlessly answer your need for comfort and style in exceptionally convenient locations.
Each hotel has a diverse, rich history and prides itself on its promise to provide excellent customer service, sophisticated amenities and welcoming accommodation, for both business and leisure guests.
The Millennium Hotel London Knightsbridge offers a convenient location and is one of the most stylish hotels in the area.
Situated on Sloane Street, one of the best shopping areas in London, this contemporary hotel is perfectly positioned for guests wishing to visit many of the British capital's greatest shops and attractions.
Places of interest near to the hotel include numerous designer shops, Harrods and Harvey Nichols, as well as Hyde Park, the Royal Albert Hall, the Victoria and Albert Museum and the Natural History Museum.
Millennium Hotel London Knightsbridge
Based on 2,820 reviews
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