Moments from River Thames, DoubleTree by Hilton London Docklands Riverside is situated in London and offers comfortable accommodation. It features a fitness centre, as well as 24-hour room service, free Wi-Fi and an express check-in and check-out feature.
The hotel provides bicycle rental, a 24-hour reception and a concierge. Additionally, the multilingual staff are on hand to offer assistance.
Rooms at DoubleTree by Hilton London Docklands Riverside are modern and air conditioned, and offer an in-room safe, a flat-screen TV and a private bathroom. For extra comfort, bathrobes are also provided.
The hotel houses restaurant and bar where guests can unwind of an evening with a meal and a drink. Dining options at the hotel include Grab & Go and Terrace.
Limehouse Station and Canada Water Station are within walking distance of DoubleTree by Hilton London Docklands Riverside. It is also less than a 20-minute car ride from the Museum of London Docklands, 25 Bank Street and Riverside South.
Health and safety
Services and conveniences
Accessibility and suitability
Media and entertainment
Parking and transportation
Cons:Packing area was packed which is understandable so I had to go to the underground car park which is understandable but what I don’t understand is why an employee couldn’t give me the correct code to get into the underground car park. Also 20 minutes after I had checked out of the hotel I had realised I had left some clothes behind which was my mistake but to come back to the hotel to get no help, to find my clothes had been stolen was crazy. When booking I also asked if I would get a nice view as that is what I want and that’s what I’m willing to pay, just for me to pay and look at a tennis court all day. It’s not bad, I just personally wouldn’t go back, plenty other hotels I can receive a better service from
Cons:There were a number of issues prior to even arriving at the hotel - I contacted I contacted the hotel to ensure they could verify my reservation so I didn't experience any issues on arrival. I was passed from pillar to post to try and confirm this, and they were adamant that there was no reservation with my details. Another member of the team said she couldn't discuss anything with me because she didn't believe it was my booking. On arrival at the hotel, I had no internet connection. I was extremely surprised but also annoyed because prior to making the reservation, I specifically checked on the Hilton Hotels & Resorts website where it stated that Wi-Fi was complimentary in all guest rooms. Not only this, but when I went to take a shower, the bath was extremely filthy & greasy and there was no soap available to even wash my hands. For a renowned hotel chain that has an excellent reputation, I was not expecting this appalling service. Although I did contact Mr Chris Nassetta (CEO) and his team handled the matter pretty well - so that was a positive.
Cons:I liked the whole experience the bedroom was excellent , the breakfast was one of the best we have had in a hotel. Really would recommend this lovely hotel to any body
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
All reservations at DoubleTree by Hilton Hotel London - Docklands Riverside – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton Hotel London - Docklands Riverside resides in a 17th-century building with modern decor and an array of onsite amenities. There are various onsite bars, lounges, and dining, a free ferry terminal shuttle for all guests and each room has a private balcony.
At the hotel, there is a wide range of international cuisine offered at the onsite restaurants Columbia and Urban Beach. The hotel also offers a buffet breakfast, two bar lounges, a coffee shop, a snack bar and barbecue grills. The restaurants overlook the river, providing an excellent view of London. There is also the option for room-service delivery at the hotel.
The hotel provides a business centre with conference spaces, many meeting rooms and banquet facilities. There is a computer station and the hotel is fitted with access to high-speed Wi-Fi. In the business centre, you can also hire A/V equipment. At the hotel, there is an ATM on site, multilingual staff and a wake-up service for those who require it. For downtime at the hotel, guests can access local newspapers and the library.
Guests of DoubleTree by Hilton Hotel London - Docklands Riverside have access to the hotel's fitness studio, equipped with cardio workout facilities.
At the hotel, there is luggage storage with the concierge service. Ask the 24-hour reception to mind your luggage outside of your check-in or check-out times. To ensure your valuables are safe, the hotel provides safety deposit boxes at the front desk. There are also private safes inside the hotel rooms that are laptop compatible.
Children of all ages are welcome at DoubleTree by Hilton Hotel London - Docklands Riverside. There are free cots and infant beds and free rollaway extra beds. Up to two kids can stay at the hotel for free when using the parent or guardian’s room and when using the hotel bedding. There are children’s menus in the restaurant and premium TV channels, great for the in-between times.
At DoubleTree by Hilton Hotel London - Docklands Riverside, there are many accessibility features throughout the hotel to ensure a safe and comfortable stay for all guests. There are accessible rooms, with wide bedroom and bathroom doors (32 inches minimum), emergency pull cords beside the bed and in the bathroom, grab bars in the restrooms, roll-in showers and an inflatable chair to assist with the bath. The rooms also feature audible alarms with a vibrating pad and a visual alarm with a strobe light. Inside the hotel, there are Induction Loop Systems at the reception and in the meeting rooms. The entrance, concierge desk, registration desk, restaurant, lift and public areas of the hotel are all accessible. Service support animals are welcome in the hotel, and in case of an emergency, an evacuation chair will be available. Outside the hotel, there is wheelchair accessible parking available.
DoubleTree by Hilton Hotel London - Docklands Riverside is located at 265A Rotherhithe Street in Southwark, 6.3 km from the centre of London. Tower Bridge is the closest landmark to DoubleTree by Hilton Hotel London - Docklands Riverside.
Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton Hotel London - Docklands Riverside.
No, DoubleTree by Hilton Hotel London - Docklands Riverside does not offer free Wi-Fi.
No, DoubleTree by Hilton Hotel London - Docklands Riverside does not offer free parking.
No, DoubleTree by Hilton Hotel London - Docklands Riverside does not offer free airport shuttle service.
DoubleTree by Hilton Hotel London - Docklands Riverside is 5.8 km from London City.
No, pets are not allowed at DoubleTree by Hilton Hotel London - Docklands Riverside.
No, DoubleTree by Hilton Hotel London - Docklands Riverside does not have a pool on-site.