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DoubleTree by Hilton London - Docklands Riverside

8.2
Excellent

Based on 7,793 reviews
 
265 Rotherhithe Street, London, SE16 5HW, United Kingdom
  +44 207 231 1001
DoubleTree by Hilton London - Docklands Riverside - London, England, United Kingdom
Check-in
Check-out
Compare vs KAYAK |
Booking.com $173
HiltonAPAC $181
TripAdvisor $185
Booking.com
per night
HiltonAPAC
per night
TripAdvisor
per night

Good to know

Distance to city centre 6.4 km
Location rating 8.6
Nearest airport London Heathrow
Distance to airport 29.5 km

Rooms

Check-in
Check-out

Deluxe rooms

$351+

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Bed type
Provider
Nightly base price
IMAGE
Unknown
$351 per night
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Unknown
$407 per night
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Double bed
$676 per night
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Double bed
$712 per night
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Unknown
$752 per night

King rooms

$235+

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Bed type
Provider
Nightly base price
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Unknown
$235 per night
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Unknown
$407 per night

Standard rooms

$270+

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Bed type
Provider
Nightly base price
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Unknown
$270 per night
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Unknown
$275 per night

Double rooms

$173+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$173 per night
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Unknown
$191 per night
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Double bed
$194 per night
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Unknown
$196 per night
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Double bed
$231 per night
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Double bed
$257 per night
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Unknown
$295 per night
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Unknown
$302 per night
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Queen bed
$427 per night

Queen rooms

$181+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$181 per night
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Unknown
$185 per night
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Queen bed
$190 per night
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Queen bed
$206 per night
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Unknown
$207 per night
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Unknown
$222 per night
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Queen bed
$246 per night
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Unknown
$268 per night
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Unknown
$268 per night
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Queen bed
$272 per night
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Unknown
$272 per night
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Queen bed
$280 per night
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Queen bed
$281 per night
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Queen bed
$314 per night

Executive rooms

$296+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$296 per night

Reviews

Traveller rating

641
343
140
45
0

Time of year

Traveller type

Show reviews that mention

+
breakfast was excellent in 306 reviews
canary wharf in 105 reviews
comfortable room in 562 reviews
comfy bed in 254 reviews
cookies on arrival in 62 reviews
executive lounge in 30 reviews
lovely hotel in 211 reviews
lovely location in 254 reviews
river boat in 103 reviews
river view in 300 reviews
room service in 42 reviews
smaller than expected in 17 reviews
staff were very friendly in 546 reviews
thames but view in 76 reviews
  • Okay
    Jun 2018
    4.2

    I liked where it was located.

    Packing area was packed which is understandable so I had to go to the underground car park which is understandable but what I don’t understand is why an employee couldn’t give me the correct code to get into the underground car park. Also 20 minutes after I had checked out of the hotel I had realised I had left some clothes behind which was my mistake but to come back to the hotel to get no help, to find my clothes had been stolen was crazy. When booking I also asked if I would get a nice view as that is what I want and that’s what I’m willing to pay, just for me to pay and look at a tennis court all day. It’s not bad, I just personally wouldn’t go back, plenty other hotels I can receive a better service from

  • Excellent
    Apr 2017
    10.0

    Very nice acommidations

    Location to Thames river and sightseeing

  • Poor
    Dec 2016
    2.0

    Worst hotel experience :(

    None

    There were a number of issues prior to even arriving at the hotel - I contacted I contacted the hotel to ensure they could verify my reservation so I didn't experience any issues on arrival. I was passed from pillar to post to try and confirm this, and they were adamant that there was no reservation with my details. Another member of the team said she couldn't discuss anything with me because she didn't believe it was my booking. On arrival at the hotel, I had no internet connection. I was extremely surprised but also annoyed because prior to making the reservation, I specifically checked on the Hilton Hotels & Resorts website where it stated that Wi-Fi was complimentary in all guest rooms. Not only this, but when I went to take a shower, the bath was extremely filthy & greasy and there was no soap available to even wash my hands. For a renowned hotel chain that has an excellent reputation, I was not expecting this appalling service. Although I did contact Mr Chris Nassetta (CEO) and his team handled the matter pretty well - so that was a positive.

  • Excellent
    Apr 2016
    10.0

    Saturday night with girl friends

    The staff were very friendly , professional , and efficient . We had a quick check in could not complain about anything at all.

    I liked the whole experience the bedroom was excellent , the breakfast was one of the best we have had in a hotel. Really would recommend this lovely hotel to any body

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About

Overview

Welcome to the DoubleTree by Hilton Hotel London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf – perfect for travelers looking to make the most out of London. This former 17th century Wharf Building boasts exposed brickwork and London’s last dry dock for shipbuilding. The hotel’s complimentary ferry provides access to Canary Wharf and a connection to the Thames Clippers for an unforgettable voyage into central London. The nearby Underground station and Docklands Light Railway also offer links to the city. Your memorable stay at our Docklands hotel begins with a warm chocolate chip cookie at check-in. Guest rooms feature a flat-screen LCD TV, opening windows and tea/coffee facilities. Most guest rooms also boast city and river views. Business travelers will appreciate the laptop-sized safe, large desk and 24-hour room service. Choose a suite for a separate living area with sofa bed – perfect for families. WiFi is complimentary in all guest rooms and public areas. Discover our Columbia Restaurant, and savor seasonal produce and individual barbecues on the outdoor terrace. For private dining, visit The Library or The Snug – exceptional places to celebrate special occasions. With 9,286 sq. ft. of event space, our Riverside hotel is ideal for your next function. Host a conference for up to 350 guests in one of 15 meeting rooms. Wedding receptions are stylish in the Millennium Suite, which opens to the terrace for spectacular London views.

Hilton

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

Based on 7,793 reviews

10.0

Beach

8.6

Location

6.3

Room

5.1

Cleanliness

Things to know

  • Wonderful sightseeing
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Disabled access
ATM on-site
A/V equipment hire
Business centre
Concierge service
Cribs available
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Restaurant
Bar/Lounge
Express check out
Air-conditioned
Coffee shop
24-hour front desk
Safe
Pets not allowed
Parking (surcharge)
Storage available
Terrace/Patio
Internet
Wi-Fi
Lift
Library
No smoking
Hairdryer
Grill
Bicycle hire

Location

Most popular landmarks

  • Tower Bridge 2.9 km
  • Tower of London 2.9 km
  • Tate Modern 4.6 km
  • Southbank Centre 5.8 km
  • Somerset House 5.8 km
  • London Eye 5.9 km

About the neighbourhood

Southwark is known for: trendy, modern, gastropubs

More

London travel guide

Learn about London on KAYAK

Getting Around

London City 5.7 km
London Heathrow 29.5 km
Limehouse, Greater London 1.1 km
London Rotherhithe 1.1 km

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