The staff have no concern over the guests staying at this facility. Service was horrible. The Parking you are asked to pre-purchase will not be available on arrival . They will ask you to go find public parking.
4 stars
DoubleTree by Hilton Hotel London Ontario
Photos of DoubleTree by Hilton Hotel London Ontario
Overview
Located within a 10-minute walk of London Railway Station, Doubletree by Hilton London is an ideal base while in London. It is situated a brief stroll from the London Public Library and St. Paul's Cathedral.
There are a range of facilities at the hotel on offer to guests, including an indoor pool, a Jacuzzi and a gym. Guests have access to express check-in/check-out, 24-hour reception and a meeting room. It also offers a sauna, 24-hour room service and a shop where essentials can be purchased.
The hotel's rooms are spacious and offer a kitchenette and a private bathroom. They provide movies-on-demand, a sofa bed and a refrigerator.
Doubletree by Hilton London offers a convenient café, perfect for those who want a meal without leaving the property. For those who opt to dine in, the in-house restaurant is open for breakfast, lunch and dinner. Plenty of other eating options are also available in the vicinity of the the hotel, as well as bars and other nightlife.
Doubletree by Hilton London provides easy access to The University Of Western Ontario. St. Peter's Cathedral Basilica, Victoria Park and the Grand Theatre are a brief stroll away.
Latest deals for DoubleTree by Hilton Hotel London Ontario
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at DoubleTree by Hilton Hotel London Ontario
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Vending machine (drinks)
- Coffee shop
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Designated smoking area
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Family rooms
- Soundproof rooms
- Telephone
- Storage available
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- Parking
- Valet parking
- Private parking
Things to do
- Gift shop
- Golf
- Beauty salon
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Fitness
- Fitness centre
Reviews of DoubleTree by Hilton Hotel London Ontario
7.5
Good
817 verified ratings
Wonderful
302
Very good
140
Good
139
Okay
66
Fair
67
Mediocre
39
Poor
64
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the convenience of being close to downtown and the hospital. However, several reviews pointed out issues with service, including inconsiderate staff and problems with the restaurant's management and food quality. Overall, while the hotel has many positive aspects, improvements in service are needed.AI-generated from customer reviews
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Score by provider
7.4 out of 10
6 reviews
7.9 out of 10
5 reviews
All reviews
Staff were excellent whether at front desk or catering to the noisy group I was with in the Windsor room. Hotel is well past its best before date and seriously needs a total reno. Furniture in room pretty beat up. No notepad, no pen, no local info etc. in fact nothing. On the plus side there was an iron and ironing board and a safe. The sheets and bedding were clean and so was the bathroom. And th...
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Pros (+) Friendly Staff Good location Starbucks on site
Cons (-) bathroom a bit small although it was clean and well kept ( I am stretching a little to find something i didn't like)
Pros (+) Warm cookie at check in. Room was nicely decorated. Beds were comfy. Staff was friendly. Easy downtown location to everything. They had a cheap room service deal but we didn't get it. I would stay again.
Cons (-) The sinks faucet was to close to the back of the bowl so there wasn't much room. Not enough creamer or a milk option for the coffee maker.
Pros (+) Close to food, entertainment, live music
Cons (-) downtown can feel a little cold to visitors. Shopping is sparse, city shuts down around 6 PM
Location
300 King Street, London, ON N6B 1S2
What's nearby
- London Public Library275 m
- St. Paul's Cathedral0.5 km
- Grand Theatre0.7 km
- St. Peter's Cathedral Basilica0.7 km
- Victoria Park0.7 km
- Museum London1 km
- Eldon House1 km
- Labatt Park1.3 km
- The Royal Canadian Regiment Museum1.9 km
- Cove Road Stadium2.4 km
- D. B. Weldon Library3.7 km
- University of Western Ontario3.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton Hotel London Ontario
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Value for money | 7.2 |
|---|---|
Distance to city centre | 0.8 km |
Nearest airport | London |
Distance to airport | 9.2 km |