Good to know
|Distance to city centre||0.7 km|
Time of year
Show reviews that mention
|arrange airport pick||in 7 reviews|
|bad smell||in 14 reviews|
|breakfast was very good||in 25 reviews|
|clean room||in 54 reviews|
|door had a key||in 12 reviews|
|drag bag||in 8 reviews|
|easily avoided||in 2 reviews|
|far from main road||in 7 reviews|
|foam topper||in 9 reviews|
|friendly staff||in 34 reviews|
|great location||in 38 reviews|
|hosts were very welcoming||in 13 reviews|
|lisbon||in 7 reviews|
|low level||in 4 reviews|
|min walk||in 6 reviews|
|nata||in 3 reviews|
|train station||in 16 reviews|
|warm and welcoming||in 6 reviews|
|windows were wide||in 3 reviews|
Toilet flushed did not work, no wifi access in our room. The lock for the terrace didn’t work
Internet never worked! Pricey for what it was.
The location was great! Very central. Could walk to Barrio Alto and the stop for Tram 28. The hotel itself is in a sketchy looking building, and does not have lights to guide up the stairs (the hotel is on the 3rd floor), but you can take an old style elevator up instead.
The hotel and our room choice (The Deluxe Suite) were falsely advertised. It is advertised as having a city view, (which was an alley view of the dingy building across), free water bottles (the receptionist said “No, I don’t know who wrote that”), free teas and coffees (only our first night and then told we had to pay), a balcony (ours was covered in debris and again did not offer a view) and most importantly free wifi (which never worked). We had to go out in the kitchen to receive wifi which was inconvenient, especially since we are from Canada and did not have a data plan. We explained this to the receptionist when we told her about the wifi. She just seems confused and half-heartedly said she would try fixing it. We stayed for four nights and it was never fixed. Along with the broken wifi, the bathroom was terrible. It was the smallest bathroom that I have ever seen. I have uploaded a picture. Not only was the bathroom tiny, but the shower leaked because the door would not stay closed properly, and the light would flicker whenever the water was running (flushing and showering included). As I am prone to fainting, I had to shower with the light off. It was not a light flicker, but rather the light would turn on and off completely at its own will. We told the receptionist and she again said she would try to fix it. We reminded her of the light and the wifi each day, but neither were fixed. You also cannot flush any toilet paper down the toilet, which is fine, except since the bathroom is so small they can only provide a tiny trash can which fills quickly. The housekeeper didn't even change our garbage the first night, so we had 2 days worth of dirty paper- not very hygienic. Considering all of these issues, the biggest disappointment was the front desk lady and her lack of empathy. Whenever we told her about these issues, she would just shrug and acted like we were being fussy.
Reasonably priced. Clean. Had the necessaries for a comfortable stay. A nice breakfast for 7 euros. Friendly staff.
Checking in would be hard after the recipient leaves at 7 pm. Tried to communicate before my arrival using the published phone number but there was no answer. I was able to make in time and I got a different number from the staff and I had good response afterwards.
We had the breakfast one morning and thought it was overpriced ,the location was very good very near the main square . Dora on reception was very helpful .
Didn't like the main entrance especially as we arrived late at night .
A stay at Guest House Lisbon Terrace Suites places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Botanical Garden. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
based on 631 reviews
Things to know
- Near city centre
- Awesome terrace
Policies vary by room type and provider.
Reviews about Lisbon Terrace Suites
Most popular landmarks
- Praça de D. Pedro IV 0.7 km
- Igreja de São Roque 0.8 km
- Elevador de Santa Justa 0.9 km
- Castelo de São Jorge 1 km
- MUDE - Museu Do Design E Da Moda 1.3 km
- Miradouro de Santa Luzia 1.4 km
|Lisbon Humberto Delgado||6.2 km|
|Cascais Aerodrome||18.4 km|
|Lisbon Lisboa-Santa Apolónia||1.8 km|
|Lisbon Lisboa-Estação do Oriente||6.5 km|