Phenomenal guest services and great location.
An elegant property
Old world elegance, excellent breakfast, fine complimentary concerts most evenings
Evening front desk staff which blatantly pushes guests to restaurants which pay them for referrals.
Good visit location
The location, the staff and the breakfast.
Staff was very helpful, allowed early check in after long international flight. Breakfast was great. Location was central. Room and lobby were lovely.
Nothing not to like.
Everything at this hotel is to like. From the setting, room furnishings, attention to detail, amenities, breakfast and excellent staff.
Couldn't find one fault with this hotel. Would be delighted to find a reason to go back.
The location, in the heart of Lisbon, is great.
You get the worst of the two worlds, old and new. The facilities are old, and oddly for a historical hotel, quite charmless. The rooms are dark, the bedding cheap, and the room furniture straight out of the seventies. Although "run-down" would be an exaggeration, the hotel seriously needs a face lift, a bit more comfort, and some taste in its decorations (throwing sloppily a hodge-podge of old-looking furniture doesn't really do it, nor holding on to carpets that haven't been changed in twenty years.) The amenities are next to non-existent (for example, the hotel does not have a restaurant.) You obviously cannot expect a historical hotel to have the same level of comfort and the same amenities as a modern one. But would it be too much to ask that a five-star try? You pay for five-star and you get a three-star.
With a stay at Avenida Palace, you'll be centrally located in Lisbon, steps from Rossio Square and 5 minutes by foot from Santa Justa Elevator. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.
Based on 1,621 reviews
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