Altis Grand Hotel
Rua Castilho, 11, 1269-072 Lisbon, Lisbon District, Portugal
+351 213 106 000From
$95
Cheapest
rate per night
8.5
Great
based on 1,477 reviews
About Altis Grand Hotel
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi and Airport shuttle for free
Offering complimentary Wi-Fi, a gym and an indoor pool, Altis Grand Hotel - Luxury Collection Hotels is within a five-minute walk of Liberty Avenue. It also provides a Jacuzzi, a business centre and meeting rooms.
The hotel has been recently refurbished and offers a sauna, valet parking and a rooftop terrace. The in-house day spa provides a variety of facial and body treatments. Guests can also unwind while admiring views of Tagus River and Lisbon.
Each room is equipped with a flat-screen TV and a mini bar.
Altis Grand Hotel - Luxury Collection Hotels provides a variety of in-house dining options with Grill D. Fernando Restaurant and Lobby Bar. Guests are also able to try one of the various bars and restaurants in the vicinity.
After settling in to their room, guests can discover the area with use of Marques of Pombal Metro Station, which is a short stroll from the hotel. Guests can also visit Sao Bento Palace, Bairro Alto and Eduardo VII Park.
Photos of Altis Grand Hotel
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Double rooms($231 - $498)
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Standard rooms($95 - $863)
Amenities at Altis Grand Hotel
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- Hand sanitiser in guest accommodation and key areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Multi-lingual staff
- Hypoallergenic pillow
- No smoking
- Disabled access
- Lift
- Accessible by lift
- Allergy-free room
- Upper floors accessible by lift
General
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- Free airport shuttle
- Private parking
- Valet parking
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Balcony
Things to do
- Beauty salon
Fitness
- Fitness centre
Reviews of Altis Grand Hotel
8.5
Based on 1,477 verified guest reviews
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Pros:Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing
Cons:Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask
Cons:I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
Location
Rua Castilho, 11, 1269-072 Lisbon, Lisbon District
What's nearby
- Igreja de São Roque1 km
- Praça de D. Pedro IV1.2 km
- Basílica da Estrela1.2 km
- Elevador de Santa Justa1.3 km
- Castelo de São Jorge1.6 km
- MUDE - Museu Do Design E Da Moda1.7 km
- Commerce Square1.8 km
- Museu Calouste Gulbenkian1.9 km
- Sé de Lisboa1.9 km
- Miradouro de Santa Luzia2 km
- Museu Nacional de Arte Antiga2.1 km
- National Pantheon2.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Altis Grand Hotel
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Value for money | 8.0 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | Lisbon Humberto Delgado |
Distance to airport | 6.3 km |