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Altis Grand Hotel
5 stars

Altis Grand Hotel

Rua Castilho, 11, 1269-072 Lisbon, Lisbon District, Portugal
Lisbon, Portugal
See location+351 213 106 000
From
$265
Cheapest

rate per night

8.8
Very good
based on 4038 reviews
4,038 reviews
Room type
Provider
Nightly total
Deluxe room
$265
Double room
$299
Standard Room
$329
46 more Altis Grand Hotel deals
46 more Altis Grand Hotel deals

Photos of Altis Grand Hotel

Overview

Rating

Offering complimentary Wi-Fi, a gym and an indoor pool, Altis Grand Hotel - Luxury Collection Hotels is within a five-minute walk of Liberty Avenue. It also provides a Jacuzzi, a business centre and meeting rooms.

The hotel has been recently refurbished and offers a sauna, valet parking and a rooftop terrace. The in-house day spa provides a variety of facial and body treatments. Guests can also unwind while admiring views of Tagus River and Lisbon.

Each room is equipped with a flat-screen TV and a mini bar.

Altis Grand Hotel - Luxury Collection Hotels provides a variety of in-house dining options with Grill D. Fernando Restaurant and Lobby Bar. Guests are also able to try one of the various bars and restaurants in the vicinity.

After settling in to their room, guests can discover the area with use of Marques of Pombal Metro Station, which is a short stroll from the hotel. Guests can also visit Sao Bento Palace, Bairro Alto and Eduardo VII Park.

Rating
8.8
Very good
Based on 4,038 verified guest reviews

Latest deals for Altis Grand Hotel

Fri 25/4
Sat 26/4
Deluxe room
1 queen bed
$265
bed type unknown
$280
bed type unknown
$280
Premier Room
bed type unknown
$732
bed type unknown
$796
Superior room
bed type unknown
$535
bed type unknown
$635
Double room
bed type unknown
$299
bed type unknown
$483
Standard Room
bed type unknown
$329
bed type unknown
$390
bed type unknown
$434
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Altis Grand Hotel

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Dining area
  • Dining table

General

  • Family rooms
  • Inner courtyard view
  • Interconnected room(s) available
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Accessibility and suitability

  • Hypoallergenic pillow
  • No smoking
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Upper floors accessible by lift

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Outdoor

  • Terrace/Patio
  • Balcony

Things to do

  • Beauty salon

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Altis Grand Hotel

8.8
Very good
4038 verified ratings
Wonderful
2302
Very good
750
Good
528
Okay
182
Fair
153
Mediocre
67
Poor
56

Summary of reviews

Guests say
The reviews reflect a range of experiences at the Altis Grand Hotel. Many guests appreciated the location, noting its proximity to various attractions and positive mentions of the surrounding area. However, there were significant complaints regarding service and cleanliness. Guests described slow and unhelpful staff, issues with room cleanliness, and maintenance problems, such as outdated décor and insufficient housekeeping. While some reviews highlighted the friendliness of certain staff members, overall sentiments leaned towards dissatisfaction with the conditions and service quality, leading to frustration among several guests.
AI-generated from customer reviews
Location7.5 out of 10
Service4 out of 10
Cleanliness3.5 out of 10
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Score by provider

All reviews

8.0
Very good
Anonymous, Jul 2019
Pros (+) Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing
Cons (-) Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask
2.5
Poor
Anonymous, May 2016
Cons (-) I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making ...
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Location

Rua Castilho, 11, 1269-072 Lisbon, Lisbon District

What's nearby

  • Liberty Avenue373 m
  • Praça de D. Pedro IV1.2 km
  • Chiado1.3 km
  • Santa Justa Lift1.3 km
  • Casa-Museu Dr. Anastacio Goncalves1.3 km
  • Lisbon City Hall1.5 km
  • Castelo de São Jorge1.6 km
  • Miradouro da Graça1.7 km
  • Commerce Square1.8 km
  • Sé de Lisboa1.9 km
  • University of Lisbon3.6 km
  • Palácio Nacional da Ajuda4.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 1072

When to book a room at Altis Grand Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Altis Grand Hotel

  • Where is Altis Grand Hotel located?

    Altis Grand Hotel is located at Rua Castilho, 11 in Santo António, 1.2 km from the centre of Lisbon. Liberty Avenue is the closest landmark to Altis Grand Hotel.

  • When is check-in time and check-out time at Altis Grand Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Altis Grand Hotel.

  • Does Altis Grand Hotel offer free Wi-Fi?

    Yes, Altis Grand Hotel offers free Wi-Fi.

  • How far is Altis Grand Hotel from the airport?

    Altis Grand Hotel is 5.9 km from Lisbon Humberto Delgado. Altis Grand Hotel is 17.7 km from Cascais Aerodrome.

  • Does Altis Grand Hotel have a pool?

    Yes, Altis Grand Hotel has a pool on-site.

  • How does KAYAK find such great Altis Grand Hotel hotel deals?

    KAYAK scours the web for all room deals available at Altis Grand Hotel in Lisbon and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Altis Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Altis Grand Hotel.

See more FAQs

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4-star hotel
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Stay in the Heart of Lisbon-Altis Suites Hotel
9.2 Excellent (128 reviews)0.03 kmRestaurant, Tea/coffee maker, Coffee machine$256+
5-star hotel
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Good to know

Value for money

8.4

Distance to city centre

1.2 km

Nearest airport

Lisbon Humberto Delgado

Distance to airport

6.3 km

Everything you need to know for your stay in Lisbon