the very warm welcome from jackie,also the small but very effective touches such as coffee/tea and biscuits available at all times in the lounge. Marvellous full english breakfast and anything else you requested at breakfast,nothing was too much trouble .
the only thing was that it was quite noisy from the traffic on the main road but this would not deter me from staying here again.
The customer service was excellent. It was obvious that the customer's needs were paramount in this guesthouse. The staff bent over backwards to look after us.
Nothing. Couldn't fault it.
The landlay was fantastic, very friendly and helpful.
friendliness of staff
Manager Jackie was very friendly, helpful and welcoming. Room was warm and comfortable, and we enjoyed using the cosy guest lounge where we could have coffee and read the papers (all free) in front of the fire. Location was quiet, but within easy walking distance of city centre
Fantastic room, great and friendly service and couldnt do enough for you. Really nice host - Jackie, great brekkie, very nice room, nice little touches and extras such as chocs in room, card to say thanks for the stay. Dont stay anywhere else,
The friendliness and attention of the House Keeper. Nothing was too much trouble. My room had wonderful views and the food was superb.
Friendly staff, clean and nice room. Breakfast delicious.
No hot water in evening though this may have been down to number of guests all going out to evening party
Very helpful and welcoming staff. Excellent breakfast. Clean and comfortable room.
The comfort, cleanliness and warm welcome from the manager and the excellent breakfast. Free internet access was also an advantage.
The website described the hotel as being near the railway station, but in fact it was more than 20 minutes walking distance.
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