Prices are in New Zealand Dollars.

Crowne Plaza Leeds

Wellington Street, Leeds, LS1 4DL, United Kingdom
+44 871 942 9170

Cheapest
rate per night

8.7

Excellent
based on 2,954 reviews
Crowne Plaza Leeds - Leeds, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $172
Hotels.com $174
InterContinental $229
KAYAK
Hotels.com
InterContinental

Good to know

Distance to city centre 0.6 km
Location rating 8.4
Nearest airport Leeds/Bradford
Distance to airport 10.2 km

Rooms

Check-in
Check-out

King rooms

$172+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$172 per night

Standard rooms

$174+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$174 per night

Reviews

Pros

Cons

Traveller rating

752
262
63
16
0

Time of year

Traveller type

Show reviews that mention

+
breakfast was good in 293 reviews
car park in 76 reviews
city centre in 150 reviews
club lounge in 57 reviews
double beds in 98 reviews
dressing gowns in 7 reviews
easy walking in 24 reviews
excellent staff in 645 reviews
good size in 15 reviews
great location in 141 reviews
hotel was lovely in 14 reviews
leisure facilities in 146 reviews
nice hotel in 205 reviews
room was nice in 426 reviews
shower pressure in 86 reviews
steam room in 39 reviews
swimming pool in 201 reviews
  • Excellent
    Oct 2019
    8.8

    All amenities very good. Staff friendly.

    I was put out to have chosen an item from room service and be told on ordering that there is a tray charge of £3.50. There is no mention on the menu itself. And that charge as a percentage of a single item is disproportionate. To cap it all, it took 45 mins to arrive and the pepper pot was empty! Please be more forthcoming on your point of sale material. Thanks

  • Excellent
    Oct 2019
    9.6

    Everything was lovely. Receptionist Patrice was lovely when checking in :)

  • Okay
    Oct 2019
    5.0

    Slow service miserable staff expensive parking and poor bathroom.

  • Excellent
    Oct 2019
    9.2

    Good hotel all round.

    Nothing. Good hotel.

  • Okay
    Oct 2019
    5.4

    The hotel is close to almost all touristic locations, we were able to walk everywhere during our stay. The room was comfortable and spacious.

    Inappropriate staff behaviour in several occasions, such disgrace for a global brand. There were core quality-related issues that they horribly failed as a world-wide famous hotels chain. Our first impression of the hotel was terrible thanks to the staff member at the reception. When we entered the lobby, he said "It suddenly stinks here", and while his colleague tried to save the situation, he continued and asked whether we try to sneak some food inside. What kind of a "welcome to our facility" is that? We were utterly shocked, didn't have any food on us except having just eaten in a restaurant and coming to the hotel afterwards perhaps with a little bit of restaurant smell. He made a totally unnecessary and inappropriate scene there alongside bizarre-rude jokes, and besides, embarrassed us for nothing! Is this really your way to greet your costumers? Moreover, when I showed him my ID, so that he could check my booking, he, yet again, acted highly unprofessionally, made some uncalled jokes, even went further and asked where I was really from despite my ID. When I asked him what he meant by all these, he replied that he was just being naughty(!). This was the most unprofessional, most inappropriate, offensive behaviour I have ever experienced in a globally known hotels chain. The staff member working in the spa facility did also seem like being hired just randomly. We obviously bothered him by just being there and having him give us some towels because he was busy busy with his mobile phone. The same thing happened when we were returning the towels and leaving the spa as well. No eye contact, not a smile, busy with his phone yet again. Almost all the supposedly warm food was served cold during our dinner. When we asked for some sauces such as ketchup, we received empty bottles somehow. Again, the staff seemed highly uninterested displaying one more time lack of training in professional service and customer relations.

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About

Overview

Leeds is one of the classic English cities with a rich history and culture all its own. Travelers to England from around the world should head to Leeds because it is quintessentially English. The city is quite interesting to visit for business or for pleasure. When staying in Leeds, it is important to get a hotel that keeps you in the center of the action and has some excellent service. English hospitality is well regarded. Amenities are also quite important. When totaling up what hotels in Leeds offer the best of what was just described, one hotel with few peers comes to mind. That hotel is the Crowne Plaza Leeds.

The Crowne Plaza Leeds greets guests with unmistakable sophistication and elegance the moment they walk through the doors. The staff is ready to help with all requests and get guests properly situated in their rooms. Once arriving in the room, the views will be quite thrilling to guests along with the modern yet proper décor. There is a feeling to the entire hotel of elegance, and the rooms capture that essence. There are great amenities too. High-speed internet is very important for business travelers and having a fitness center on site is the perfect way to stay on a routine even when in a different place.

There are many reasons to come and see Leeds. Staying at the Crowne Plaza Leeds is a great choice for travelers who wish to have a top experience in a great hotel located in a fantastic city.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 2,954 reviews

8.8

Service

8.4

Location

6.5

Pool

5.8

Value

Things to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Storage available
Terrace/Patio
EV charging station
Lift
Massage
Child pool
Hairdryer
Pets not allowed
Parking (surcharge)
Steam room
Currency exchange on-site
Laundry facilities
Beauty salon
Express check out
Cable or satellite TV

Photos

Crowne Plaza Leeds - Leeds - Building All photos (35)
Crowne Plaza Leeds - Leeds - Bar Bar (1)
Crowne Plaza Leeds - Leeds - Bathroom Bathroom (4)
Crowne Plaza Leeds - Leeds - Bedroom Bedroom (6)
Crowne Plaza Leeds - Leeds - Building Building (3)

Location

Most popular landmarks

  • Victoria Square 0.6 km
  • Leeds Town Hall 0.7 km
  • Leeds Art Gallery 0.8 km
  • Carriageworks Theatre 0.8 km
  • Millennium Square 0.8 km
  • The Light 0.9 km

Leeds travel guide

Learn about Leeds on KAYAK

Getting Around

Leeds/Bradford 10.2 km
Doncaster Sheffield 50.3 km
Leeds, Wyork 0.7 km
Leeds Burley Park 2.2 km

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