They need to do a lot to bring their rooms up to date.
I should have been given some type of credit for
The toilet was running all night and since I'm handicapped I couldn't fix it and finally I tried to get to stop at so I didn't get a good night's sleep it was a very loud pitch noise they weren't able to fix it till the morning I wish they would have thought it me an extra day for the inconvenience of dealing with a sound and also I told them about the phone cord does need to be repaired it makes a crackling sound
I felt like I said and credit hit for yesterday because of noise was so loud I could not sleep instead the manager just told me thank you for being a plumber I also asked the manager if they can help me out because I'm heading out and I was going to stay here for additional days if he could honor the price I have four whole 9 days we did not help at all I was able to get a better price somewhere else so he lost business Ivory stay here for more than a week when you have a loyal customer you should keep him happy those customers are the ones that keep your business going I've been a manager for Walmart for many years and HEB and customer service comes first I would have credited it we're giving them a gift card or something for his inconvenience if you have any questions please call me my name is Philip area code 956 235 4580 sincerely Philip fierros
The room smell bad
Wouldn't stay here again!!
The only thing I liked was the distance from the interstate.
The long time to check in with a rude attendant. Our first room was filled with trash. Literally trash, the toilet trash was over flowing. There was trash all over the room. Then the attendant was mad that I asked for another room like it was my fault. I don't usually do this but all the time I spend in the road the was one of the lowest
There was roaches in the room. Smelled like cogarrete despite being "smoke free", useless air conditioned, wet carpet due to air conditioned malfunction, dirtty room overall. The rate should be like $30.00 bucks.
When asking for things I needed they had it available
I did not have toilet paper but the one that was on the toilet paper holder, I had to go ask for more
Red Roof Inn Laredo, TX is a pet friendly, budget friendly hotel located near the Mexican border. This hotel is close to Texas A&M University-Laredo, Laredo Medical Center, Laredo Junior College, Laredo Entertainment Center, San Agustin Plaza, and Mall del Norte, the hotel has easy access to Interstate 35 (I-35), Las Americas Bridge #1, and the Juarez/Lincoln Bridge. The Red Roof Inn Laredo is a great choice for travelers; our hotel is less than 5 miles from The Outlet Shoppes at Laredo, Laredo International Airport and the El Metro city bus is close to our hotel and offers park & ride. When you check in, check out the fantastic amenities! The rooms at this 100% Smoke Free hotel feature comfy Rest Suite beds by Serta, high-end bedding, a large flat screen TV and free WiFi. Our Superior King rooms offer many conveniences including in-room coffee, microwave & refrigerator. Guests at this hotel will sleep sound with overnight security and enjoy an outdoor unheated pool, an elevator and interior and exterior corridors. Experience our complimentary coffeehouse-style coffee and tea in the lobby. The Red Roof Inn Laredo is proud to have received a 3 ½ star TripAdvisor ranking. One well-behaved family pet per room is welcome.
Based on 2,415 reviews
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