They need to do a lot to bring their rooms up to date.
I should have been given some type of credit for
The toilet was running all night and since I'm handicapped I couldn't fix it and finally I tried to get to stop at so I didn't get a good night's sleep it was a very loud pitch noise they weren't able to fix it till the morning I wish they would have thought it me an extra day for the inconvenience of dealing with a sound and also I told them about the phone cord does need to be repaired it makes a crackling sound
I felt like I said and credit hit for yesterday because of noise was so loud I could not sleep instead the manager just told me thank you for being a plumber I also asked the manager if they can help me out because I'm heading out and I was going to stay here for additional days if he could honor the price I have four whole 9 days we did not help at all I was able to get a better price somewhere else so he lost business Ivory stay here for more than a week when you have a loyal customer you should keep him happy those customers are the ones that keep your business going I've been a manager for Walmart for many years and HEB and customer service comes first I would have credited it we're giving them a gift card or something for his inconvenience if you have any questions please call me my name is Philip area code 956 235 4580 sincerely Philip fierros
The room smell bad
Wouldn't stay here again!!
The only thing I liked was the distance from the interstate.
The long time to check in with a rude attendant. Our first room was filled with trash. Literally trash, the toilet trash was over flowing. There was trash all over the room. Then the attendant was mad that I asked for another room like it was my fault. I don't usually do this but all the time I spend in the road the was one of the lowest
There was roaches in the room. Smelled like cogarrete despite being "smoke free", useless air conditioned, wet carpet due to air conditioned malfunction, dirtty room overall. The rate should be like $30.00 bucks.
When asking for things I needed they had it available
I did not have toilet paper but the one that was on the toilet paper holder, I had to go ask for more
This 100% smoke-free Red Roof in Laredo, TX is only three miles from the Mexican border and the Laredo International Airport (LRD). Shop the latest fashions at Mall del Norte (just one mile away) and the Outlet Shoppes at Laredo (just three miles away). Enjoy a day of swimming and boating at Lake Casa Blanca International State Park or walk along the beautiful trails at Zacate Creek Linear Park. Admire the local art pieces at Laredo Center for the Arts or stroll through the nearby campuses of Laredo Community College and Texas A&M International University. Love museums? Make time to explore the exhibits at the Border Heritage Museum, the Republic of the Rio Grande Museum, the Imaginarium of South Texas Children’s Museum and Lamar Bruni Vergara Environmental Science Center & Planetarium. We are also close to the Juarez-Lincoln International Bridge and the World Trade International Bridge as well as the medical facilities at Doctors Hospital of Laredo and Laredo Specialty Hospital. Want to learn more about Laredo, Texas? We are less than three miles from the Laredo Convention & Visitors Bureau. After a day of exploring nearby attractions, unwind at our family-friendly hotel. Connect to our free Verified Wi-Fi and watch your favorite shows with our expanded cable package. Go for a swim in our outdoor swimming pool. Stop by our lobby for a complimentary cup of hot coffee or tea and purchase a treat from our snack center. One well-behaved pet per room is welcome.
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