Good to know
Distance to city centre
|San José Juan Santamaria Intl|
Distance to airport
|"Very good breakfest, good price, pleasent staff"||(in 3 reviews)|
|"Eric was very helpful, breakfast was very good."||(in 14 reviews)|
|"The staff was very friendly and acommodating."||(in 16 reviews)|
|"The pool was very small."||(in 3 reviews)|
|"No hot water."||(in 7 reviews)|
|"Shower controls were terrible AC under sized"||(in 6 reviews)|
Time of year
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Breakfast came with the room and compared to other hotels in Fortuna it was a better price. It had air conditioning. The mattresses were comfortable. The staff was very friendly and kind.
The fitted sheet on the double bed would not stay on the mattress. The bathroom was dark, hard to see. Traffic on the highway was noisy so bring ear plugs.
We stayed here for 2 nights and that was enough. The place looks tired and the owner/manager seems disinterested in interacting or being any way enthusiastic for the guests stay. The room was a superior double so we had an extra single bed. Spacious room, nice big bathroom, shower and tub, daily cleaning of the room, nice big gardens around site and plenty of parking. There is a view of Arenal volcano from the front rooms and there are places to sit outside each room. The cons were the noise from the road was horrendous so I ended up taking sleeping pills!! Then I was so drowsy for all the tours we had planned. The electricity kept cutting out so the AC at night was on and off. Our bed sheets were of some slippery material so kept unraveling and we ended up mostly sleeping on the mattress. WiFi was slow. The outdoor pool is very small and more like a paddling pool. The breakfast was bland and delivered in such a impersonal way we skipped it the second morning. Overall the place need some energy and a little more input.
Parking is convenient
Nothing worked in the bathroom without me repairing it. Mattress was broken. Breakfast was small (and I am a very light eater at breakfast). Reception staff was very unfriendly. While I wasn’t interested in swimming, the pictures of the pool are misleading, it is only suitable for small children.
The cows in the backyard
The bugs in the room
Good to be a few kilometres away from the main area of La Fortuna, as it is quieter. Receptionist was friendly.
Heard some noises, had a look through the kitchen window, saw some big friendly rats scurrying around. :) I am sure the room was clean, but the perfume smell of the cleaning products was very strong.
With a stay at Hotel Jardines Arenal in La Fortuna, you'll be in the mountains, within a 15-minute drive of La Fortuna Waterfall and Arenal Adventure World. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 131 reviews
Things to know
- Pleasant hotel grounds
Policies vary by room type and provider.
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Reviews about Hotel Jardines Arenal
Most popular landmarks
- Arenal Adventure World 3.7 km
- Reno's International Mini Golf 4 km
- Ecoglide Arenal Park 6.7 km
- La Fortuna Waterfall 6.8 km
- Termales Los Laureles 7 km
- Ecotermales Fortuna 7 km
|La Fortuna||4.1 km|
|San José Juan Santamaria Intl||69.6 km|