Quest San Hotel Denpasar

Overall, what was so nice about the staff was they were doing their best to improve their service by doing everything they could correct their errors. The room size was very nice, most of the items offered were also quite nice. The staff were very helpful and friendly but only after complaining several times. The free ride back to the hotel was very nice because they wanted to make up for not meeting me at the airport. Having a working lift was very nice.

1. Not meeting me at the airport as requested. 2. Room cleanliness (hair, grime, dirt) 3. The toilet was detached from the floor and leaking 4. The staff could not take your order right because they couldn't understand English very well 5. The hotel was not air conditioned only the room when you insert the card. 6. Mosquitoes everywhere and bugs biting you constantly while eating 7. Non-air conditioned restaurant made it really uncomfortable 8. It was so strict in taking a guest to the room and it was not allowed, a security guard was sent along with my guest and not allowed to enter my room. 8 Lack of privacy in the rooms window opens to other guests peering into your room or you. 9 The breakfast was catered to the Chinese and did not have many Western options 10. WiFi is on and off constantly, it does not stay consistently for more than 15 minutes.