|"Great hotel at great location."||(in 124 reviews)|
|"Clean Rooms and helpful staff"||(in 88 reviews)|
|"Wonderful staff and amazing location!"||(in 124 reviews)|
|"Old rooms are in very poor condition."||(in 15 reviews)|
|"Swimming pool's water looked stagnant."||(in 10 reviews)|
|"old furniture, old rooms"||(in 88 reviews)|
Breakfast had been downgraded. No meat except for sausages
FOR A FREQUENT TRAVELER WORST EXPERIENCE I HAVE EVER HAD WITH A HOTEL
THE HOTEL NIGHT DUTY MANAGER NAMED LAWRENCE WAS EXTREMELY RUDE. AND ASKED US TO STAY IN THE LOBBY TO SLEEP BECAUSE HE COULD NOT PROVIDE EARLY CHECKING. WE WERE FORCED TO STAY OUTSIDE IN A NEW CITY WITH NO ONE WE KNEW TILL 4AM. AND THEN WAS FORCED TO RESERVE ANOTHER HOTEL. I WILL NEVER RECOMMEND THIS HOTEL IN THIS LOCATION EVER. THE HOTEL MANAGER LAWRENCE WAS NOT RECEPTIVE, MEAN AND SEEMED UN BOTHERED AS IF WE WERE A PEST FOR CHECKING IN AT THE TIME. THE STAFF WERE EQUALLY RUDE AND LEFT US STANDING AT THE CURB. WE HAD TO SIT OUTSIDE IN FRONT OF THE BUILDING TILL 4AM. HE EXPECTED US TO SIT IN THE LOBBY UNTIL 2PM TO CHECK IN FOR OUR RESERVATION. THERE WAS LACK OF CUSTOMER SERVICE WHICH SEEMED REFLECTIVE OF THE HOTEL. WE HAD A GREAT EXPERIENCE IN THE SAME HOTEL IN SINGAPORE BUT WILL NEVER RECOMMEND THIS ONE IN KLCC.
very convenient for shopping and sight seeing.
The house keeping is poor in service.There are some blood stains on bed sheet , duvet cover and towel! Front desk service is poor too.
Location was in a great Central Location for shops , bars , restaurants and entertainment
nothing i like?
I had call d housekeeping to make-up but when i back after 4 hrs from outside. ok , i forgot to take-off "don't disturb card" but at knock and try coz i already call to make-up the room?
Great customer service, friendly staff. Walking distance to shopping center and restaurants, perfect location and easy access to public transport.
That it was central to citl
I was disappointed that when we asked to make a reservation with the hotel in person this was possible and it was suggested that we did it online. As a consequence we booked elsewhere for our return to kl.
Great location in KLCC - close to public transport and shopping malls. French feel to the hotel- reception staff command of English was pretty limited - yet again this is something I have come across over and over again throughout my travels in Malaysia.
Good location indeed but shame about the room - very small. On leisure is bad but good for business.
Small room and busy with indian and arabs holiday makers when I was there.
Proximity to nearby shopping centres at an very affordable rate with comfortable and clean rooms
Lack of bathroom floor towels, spoilt refridgerator.
Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between PETRONAS Twin Towers and Bukit Bintang, less than 5 mins walk to Kuala Lumpur Convention Centre. Major shopping malls Suria KLCC and Pavilion KL are accessible using the skybridge. Lift modernization works are being carried out now till Sept 2021. There will be still lift running to the floors. Premier Lounge is closed. Renovation works from Mondays - Fridays 9:00AM - 6:00PM, Saturdays 10:00AM - 5:00PM.
based on 1,040 reviews
Policies vary by room type and provider.
Novotel Kuala Lumpur City Centre is located at 2 Jalan Kia Peng in Kuala Lumpur City Centre KLCC, 3.1 km from the centre of Kuala Lumpur. Aquaria KLCC is the closest landmark to Novotel Kuala Lumpur City Centre.
Check-in time is 14:00 and check-out time is 12:00 at Novotel Kuala Lumpur City Centre.
Yes, Novotel Kuala Lumpur City Centre offers free Wi-Fi.
No, Novotel Kuala Lumpur City Centre does not offer free parking.
No, Novotel Kuala Lumpur City Centre does not offer free airport shuttle service.
Novotel Kuala Lumpur City Centre is 17.7 km from Kuala Lumpur Subang. Novotel Kuala Lumpur City Centre is 45.8 km from Kuala Lumpur Intl.
No, pets are not allowed at Novotel Kuala Lumpur City Centre.
Yes, Novotel Kuala Lumpur City Centre has a pool on-site.