Great hotel and location. They need to upgrade the interiors and facilities inside a room
5 stars
Mandarin Oriental, Kuala Lumpur
Kuala Lumpur City Centre, Po Box 10905, Kuala Lumpur 50088, Malaysia
Kuala Lumpur, Malaysia
See location+60 323 808 888Photos of Mandarin Oriental, Kuala Lumpur
Overview
Mandarin Oriental, Kuala Lumpur is located in the heart of the city, and it is a part of the Kuala Lumpur City Centre retail complex. The hotel has 30 stories and it is close to many of the various places that guests might want to visit whether they are traveling on business or for pleasure. It is located between the Petronas Twin Towers, and it offers excellent views to the guests.
The rooms at the hotel are all elegant and luxurious whether guests choose rooms or suites. Guests can also choose from club rooms and apartments. The rooms have many amenities, such as high-speed wireless Internet, a bath and a walk-in shower, views of the skyline or the pool, comfortable beds, televisions, and large desks.
Mandarin Oriental, Kuala Lumpur offers plenty of other amenities for the guests. The spa has a range of treatment options, along with heat and water facilities, a spa boutique, and a digital wellness option for those who want to disconnect from the digital world. Tennis and a fitness center are available at the hotel, as well. Plenty of dining options are available at the hotel, including the Mandarin Grill, Lai Po Heen, Mosaic, AQUA Restaurant & Bar, Wasabi Bistro, and more.
Those who choose to stay at the hotel will find plenty to see and do in the area right outside the doors. The convention center, shopping areas, and KLCC Park are all nearby. Plenty of other places to dine are available in the area, too, such as Park View Deck and Hakka Restaurant.
Latest deals for Mandarin Oriental, Kuala Lumpur
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Mandarin Oriental, Kuala Lumpur
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Conference rooms
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Pool and spa
- Spa and wellness centre
- Massage
- Pool bar
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
Parking and transportation
- EV charging station
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
- Hypoallergenic
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Storage available
Outdoor
- Terrace/Patio
- Grill
- Garden
Bedroom
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Fax
- Desk
Things to do
- Gift shop
- Beauty salon
- Night club
Fitness
- Aerobics
- Fitness centre
- Tennis
Media and entertainment
- Flat-screen TV
- TV
Health and safety
- Daily housekeeping
- Safe
Reviews of Mandarin Oriental, Kuala Lumpur
9.1
Wonderful
4707 verified ratings
Wonderful
3652
Very good
526
Good
266
Okay
103
Fair
69
Mediocre
35
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's great location near the Petronas Towers and praised the superb service provided by the staff. Many mentioned the cleanliness of the rooms and facilities, contributing to a comfortable stay. However, some reviews highlighted issues like slow check-in and dated decor, suggesting a need for updates. Overall, the hotel offers a pleasant experience, especially for those who value location and hospitality.AI-generated from customer reviews
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Score by provider
9.1 out of 10
242 reviews
9.4 out of 10
5 reviews
9.1 out of 10
5 reviews
All reviews
Pros (+) Great location, facilities and superb hospitality even during this pandemic
Cons (-) Nil
Pros (+) The location, facilities and good hospitality
Pros (+) Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Pros (+) The hotel facilities restaurants the pool the luxuriousness
Cons (-) drinks a bit high priced
Pros (+) Location and cleanliness of the hotel.
Cons (-) Staff failed to bring our luggage up promptly despite 2 calls to bell boy.
Location
Kuala Lumpur City Centre, Po Box 10905, Kuala Lumpur 50088
What's nearby
- Kuala Lumpur Convention Centre209 m
- Suria KLCC221 m
- Petronas Towers232 m
- KLCC Park382 m
- Pavilion Kuala Lumpur0.8 km
- Kuala Lumpur Tower0.9 km
- Bukit Bintang Monorail Station1.1 km
- Imbi Monorail Station1.4 km
- Bazaar Baru Chow Kit1.8 km
- Jamek Mosque1.9 km
- Petaling Street2 km
- Merdeka Square2.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Mandarin Oriental, Kuala Lumpur
Low season | January |
|---|---|
High season | January |
Average price (weeknight) | $386 |
When to book a room at Mandarin Oriental, Kuala Lumpur
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Kuala LumpurGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 3.2 km |
Nearest airport | Kuala Lumpur Subang |
Distance to airport | 17.6 km |