Fortune Park Panchwati, Kolkata, Member Itc Hotel Group

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• First-aid kit
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Safe
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces

Services and conveniences

• Conference rooms
• Ticket service
• Business centre
• Wake-up service
• Car hire
• Safety deposit box
• Concierge service
• Entertainment staff
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Express check-out
• Bottle of water
• 24-hour front desk

Dining

• Minibar
• Packed lunches
• Special diet menus (on request)
• Snack bar
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee machine
• Coffee shop

Basics

• Free Wi-Fi
• Wi-Fi available in all areas
• Internet
• Linens
• Towels
• Free toiletries
• Heating
• Air-conditioned

Things to do

• Bicycle hire
• Game room
• Cycling
• Evening entertainment
• Beauty salon
• Table tennis
• Water sport facilities (on site)

General

• Family rooms
• Seating area
• Soundproof rooms
• Soundproofing
• Lockers
• Telephone
• Storage available

Accessibility and suitability

• Disabled access
• Lift
• No smoking
• Upper floors accessible by lift
• Designated smoking area

Bathroom

• Shower
• Bathtub
• Hairdryer
• Toilet
• Bathrobe

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Valet parking
• Private parking

Family friendly

• Babysitting or child care
• Kids meals
• Indoor play area
• Playground

Pool and spa

• Spa and wellness centre
• Massage
• Outdoor pool

Media and entertainment

• Flat-screen TV
• Shared lounge/TV area
• Cable or satellite TV

Laundry

• Laundry facilities
• Ironing service
• Laundry service

Outdoor

• Beach towels
• Garden

Workspace

• Fax/photocopying
• Desk

Fitness

• Tennis