Fortune Park Panchwati, Kolkata, Member Itc Hotel Group

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Thermometers for guests provided by property
• Safe

Services and conveniences

• Business centre
• Wake-up service
• Car hire
• Concierge service
• Entertainment staff
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• 24-hour front desk
• Conference rooms
• Ticket service
• Safety deposit box
• Bottle of water

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Conditioner

General

• Family rooms
• Garden view
• Inner courtyard view
• Landmark view
• Lockers
• Pool view
• Storage available
• Seating area
• Slippers
• Soundproof rooms
• Soundproofing
• Telephone

Dining

• Electric kettle
• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Snack bar
• Tea/coffee maker
• Coffee machine

Bathroom

• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Bathtub
• Toilet
• Toilet paper
• Toothbrush

Things to do

• Bicycle hire
• Board games/puzzles
• Game room
• Cycling
• Evening entertainment
• Beauty salon
• Table tennis
• Water sport facilities (on site)

Family friendly

• Babysitting or child care
• Child pool
• Kids meals
• Indoor play area
• Kids' outdoor play equipment
• Playground

Pool and spa

• Outdoor pool
• Pool towels
• Pool with a view
• Spa and wellness centre
• Massage

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Shuttle service (additional charge)
• Valet parking

Accessibility and suitability

• No smoking
• Designated smoking area
• Disabled access
• Lift
• Upper floors accessible by lift

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Shared lounge/TV area
• TV

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press

Bedroom

• Socket near the bed
• Wardrobe or closet

Workspace

• Fax/photocopying
• Desk

Outdoor

• Garden

Fitness

• Tennis