Basics
Bathroom
General
Outdoor
Bedroom
Accessibility and suitability
Dining
Services and conveniences
Parking and transportation
Media and entertainment
Laundry
Things to do
Family friendly
Pool and spa
Workspace
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's public bath?
The public bath is well-equipped with amenities, such as cleansing moisturizer, and provides a comfortable and warm experience. However, some guests have mentioned that the water in the bath was not moving, which may be a concern for some visitors.
How is the hotel's customer service?
The staff is known for being helpful, efficient, and English-speaking. They have been praised for their quick resolution of issues and for being accommodating and responsive to guests' queries.
What are the dining options at the hotel like?
The hotel offers a restaurant with surprisingly good breakfast, and some guests have enjoyed delicious dinner options. However, there have been comments about the breakfast not being suitable for children and concerns about the quality of the breakfast in some cases.
Is the hotel suitable for families with children?
The hotel provides cribs and offers a cozy and comfortable room with a Kotatsu, which is a traditional Japanese heated table. However, some guests have mentioned that the hotel did not cater well to small children, particularly in terms of meal arrangements.
What are the common concerns about the hotel's facilities?
Some guests have raised concerns about the thin walls and floors/ceilings, which can lead to noise disturbances from neighboring rooms. Additionally, there have been comments about the hotel's older facilities and the need for better soundproofing and insulation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Take Advantage of the Free Shuttle Service
Guests stranded at Karuizawa station praised the hotel's shuttle service, which went beyond regular hours to accommodate them.
Be Mindful of Noise
Several guests mentioned thin walls and ceilings, recommending earplugs for light sleepers or considering a quieter room option.
Check Room Facilities
Some guests noted that facilities in the rooms were a bit old and dusty, so it's advisable to check room conditions before finalizing the booking.
Consider Bringing Water
Guests suggested putting out water in the room to combat dryness, especially at night.
Explore Nearby Cafes
Guests found lovely cafes within walking distance from the hotel, providing additional dining options.
Be Prepared for Limited Catering to Children
Guests with children noted that the breakfast provided might be more suitable for adults, so it's advisable to inquire about child-friendly meal options in advance.
Utilize the Free Bicycles
The hotel offers free bicycle rental, making it convenient to explore the nearby attractions and natural sightseeing areas.
Check Wi-Fi Connectivity
Some guests experienced poor Wi-Fi reception in certain rooms, so it's advisable to inquire about the Wi-Fi signal strength in the chosen room.
Consider Noise Reduction Measures
Due to noise from outside and within the hotel, guests recommended bringing earplugs or requesting a quieter room location.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 10:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Ikoisanso is located at Nagakura 3365-2, 4 km from the centre of Karuizawa. Hoshinoya Spa is the closest landmark to Ikoisanso.
Check-in time is 15:00 and check-out time is 10:00 at Ikoisanso.
Yes, Ikoisanso offers free Wi-Fi.
Yes, Ikoisanso offers free parking.
Ikoisanso is 63 km from Matsumoto.
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