Location & staff was great!! Especially the day guy on Saturday 6/3
Our room had a smoke odor even though it was a nonsmoking room
Rooms were not very clean
Heater, bed, supplements
Don't expect luxury, just a place to get some zzz'
had a bed and tv
I checked in and made my way to the room, which smelled like smoke and/or mold, immediately I started getting headaches and sneezing. Many people were smoking outside and AC was on, so I think it was drawing in outside air. There were also dirt piles in the corners, and toilet was in bad shape. Went in for a refund, and they asked if I wanted to see another room. The second room didn't smell as bad, so I took it.
Staff was friendly, quiet, close to alot.
That breakfast want available for the price.
Febreeze instead of cleanliness.
Pergo floors instead of carpet, BUT they were very dirty. Good for traveling with pets.
They obviously dosed the rooms with Febreeze, which I am very allergic to. Had to switch rooms after instant asthma attack, and leave the door open with the fans on full force for an hour plus. Then, in the morning, instead of the wakeup call I'd asked for, I awoke to the smell of cigarette smoke coming in the fan blowing outside air in. Obviously, my neighbor was getting his first cig of the day in, outside my room. Later, they both retreated to their car for a smoke, which meant their car exhaust filled my room. I shut the fan off at that point, of course. Not cool, especially for anyone with respiratory issues. Naively, I thought "100% Smoke Free!" indicated a commitment to better breathing practices on the corporate level, but it's just a marketing gimmick. Very disappointed.
Started out good....
This is not my first stay but was the worst. My young brother in law left an item in the room and when we xame back for it they said it wasn't there and wouldn't let us go check ourselves. We knew we left ut on the bed so someone there kept it.
Checked out after one night of a planned five-nigh
Not clean, cold hardwood floors, best to wear socks...or for safety's sake, hip waders...when walking around the room. "Free" wifi was slower than the old 56K dial-up modems, couldn't even get enough signal strength (AT&T) to make telephone calls. Upon checking out early, the desk clerk didn't even ask why - I assume this thing happens to them a lot. For a few dollars more, I checked into Microtel by Wyndham on the west side of Kalamazoo. Clean, modern, well-appointed, working wifi, free continental breakfast. Worth it!
My room was big and comfortable and well-kept. The rooms have recently been renovated and feature hardwood floors and new dressers and beds, The clerk was very helpful and friendly and amusing. Great place for the value.
TV was on the small side. Shower hardware was a little old. Otherwise, everything was great.
Loved the room. People there very nice. Convenient to expressway.
Tv sucked. Snowy picture.
Very quiet and close to dinning. Price was right.
No outdoor electric outlets.
Just 4 miles from downtown Kalamazoo, this newly renovated and 100% Smoke-Free Red Roof is just a mile from Wings Stadium and only 3 miles from Kalamazoo County Fairgrounds. Borgess Medical Center, Bronson Methodist Hospital, and Kalamazoo/Battle Creek Airport are less than 10 minutes away. Western Michigan University is just 12 miles from the property. Easily accessible to I-94, there are several restaurants located within walking distance of this hotel.
Based on 1,048 reviews
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