The staff are amazing. They light up the atmosphere from the moment i enter the door. From the security, to reception who are a welcome sight, the housekeeping is good to assist whenever i come by.
As much as i do understand that things get worn out over time, Id be good to see a facilities guy fixing things that get broken down. From the flat battery tv controller, to the torn off floor tile and dripping water from the ceiling and room safes which are often out of order in several rooms, it would be nice if management took heed and look into these things. For the price they are charging, there is better value elsewhere honestly. If not for being a regular every other week, i would have tried elsewhere if value was a concern.
The room is bright, concept of open toilet is good makes the room looks spacious.
The acoustic of the room is not good, did not sleep well as the sound/noise from the corridor can be heard clearly. Though it is meant as a smoke-free room, the pillow and quilt have smell of cigerettes.