Would not say there again
The Spa was good but not excellent.
Dirty carpets and bedding. No electric points for charging mobiles by the bed. Noisy A/C
Our hotel was large and spacious with nice view and one of the best bathrooms I have seen in a hotel yet... Completely recommend.
Okay for a 5-star hotel, nothing exceptional
Very nice spread for breakfast and lunch.
I stayed at the Grand Hyatt Istanbul for business. Upon arriving at the hotel, I learned that the hotel had incorrectly booked my reservation for two extra days at the business rate (I had booked 2 days at a lower rate, as I would be staying for leisure and did not want to pay the higher rate paid by my employer). Rather than fixing this, I was told to deal with it with my agency, even though I had a copy of the email confirming the length of my stay. For a 5-star hotel, this is an okay option--nothing special compared to others in the city. Most of their hotel staff are nice, but many (especially reservation and reception staff) are fairly complacent and could use a refresher on etiquette and courtesy.
Everything was class act. Staff, luggage storage, room, cleanliness. Gym
Location, Services , Landscape, hospitality, Gym , rooms, food
A luxury 5 star Grand Hyatt hotel, situated in the heart of the city's business district overlooking the beautiful hotel garden, parks and the Bosphorus Strait. A uniquely designed building with a very luxurious yet cozy image reflecting the traditional Turkish style with a modern blend of design, colors and architecture.
Based on 2,705 reviews
Value for money
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