Istanberry - Berry Life Aparts

No heating in the room

Location was good, the historical building gives a nice feeling to the admirers of the traditional and architecture, the rooms are spacious and the kitchen well equipped. Good cafe nearby owned by the apartment.

The condition of the apartment equipments was not checked beforehand. Expecting a hairdryer (as written in the room facilities) we didn‘t bring one and the one provided in our room wasn‘t working! We asked for a replacement a couple of times but we didn‘t get one. In addition to that when we ran the clothes washing machine, midway it started to get filled with water and it stopped working, making a weird sound. (You know the feeling when something that is not yours breaks down right?)We couldn‘t also open the door for it was full of water. My mom had to open up the small door at the bottom of the machine and saw that there were two long metal strings that prevented the machine to squeeze the clothes. They had been for a long time there for they were rusted. The staff never bothered to check it. She took them out with her hands and with many towels she had to dry out the water from the machine for we couldn‘t even get our clothes. I felt so bad for we had come for holidays to give my mom some rest but after all the flooding from the machine and the extra labor, she was so tired, stressed and sad, saying that „she has to work and clean everywhere she goes, even hotels“! Please do check your facilities before admitting other guests! Also the beds were really uncomfortable!