Prices are in New Zealand Dollars.

Na Balam Beach Hotel & Villas

Calle Zazil Ha No 118, 77400 Isla Mujeres, Quintana Roo, Mexico
+52 998 881 4770

Cheapest
rate per night

8.0

Excellent
based on 921 reviews
Na Balam Beach Hotel & Villas - Isla Mujeres, Quintana Roo, Mexico
Check-in
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Check-out
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Provider Nightly total
AMOMA $208
Cancelon $209
Cancelon $231
AMOMA
Cancelon
Cancelon

Good to know

Distance to city centre 3.2 km
Location rating 9.3
Nearest airport Cancun
Distance to airport 28.3 km

Rooms

Check-in
Check-out

King rooms

$231+

Bed type
Provider
Nightly base price
King bed
$231 per night

Standard rooms

$250+

Bed type
Provider
Nightly base price
Unknown
$250 per night
Unknown
$253 per night
King bed
$288 per night
King bed
$289 per night
King bed
$292 per night
Unknown
$294 per night
Unknown
$294 per night
King bed
$307 per night
King bed
$307 per night
Double bed
$339 per night
Unknown
$342 per night
Double bed
$350 per night
Double bed
$505 per night

Deluxe rooms

$259+

Bed type
Provider
Nightly base price
Unknown
$259 per night
Unknown
$353 per night

Double rooms

$208+

Bed type
Provider
Nightly base price
Unknown
$208 per night
Double bed
$238 per night
Double bed
$273 per night
Double bed
$273 per night
Double bed
$273 per night

Reviews

Pros

Cons

Traveller rating

99
55
18
6
0

Time of year

Traveller type

Show reviews that mention

+
amazing room in 67 reviews
beach pool in 80 reviews
best location in 68 reviews
bit monotonous in 20 reviews
good restaurant in 44 reviews
hot tub in 9 reviews
hot water in 35 reviews
hotel is right on the beach in 41 reviews
left tip in 3 reviews
maid service in 82 reviews
playa norte in 66 reviews
plenty of room in 66 reviews
pool view in 13 reviews
style of the hotel in 39 reviews
tiles and mould in 8 reviews
wifi in the rooms in 19 reviews
  • Excellent
    Jan 2020
    9.0

    Beachfront is amazing, beachbeds are comfy and the view is over all spectacular. We saw the sea in our hotel room. There was also a pool with cool water and we liked it. The hotel room is spacious, but unfortunately the fan didn't work. Bathrooms are little bit old, but it didn't bother us much. Overall we enjoyed the stay a lot and stuff was very helpful.

    The waiters in the beach bar are very slow but it's not a hotels fault. I have been twice in this hotel and first time was amazing experience but now the beach are are full of boats and its really hard to swim, because they are so close to the beach. Maybe hotel can do something about that. Its not the best place where boats can park.

  • Excellent
    Jan 2020
    8.3

    We were 2 adults and a 15 and 11 year old. Our room were quite spacious with two queen size beds.

    The pool wasn't inviting.

  • Okay
    Dec 2019
    6.0

    Beach towels and beach bed for free, good location

    No Wifi, no warm welcome, could hear pur neighbors because there was just a door between the two rooms, swimming Pool was dirty and everything was full of leaves from the trees, they didnt give personal recommendations and didnt explain the hotel area, the price is definitely too high

  • Excellent
    Dec 2019
    8.8

    It's a cross a street from the beach , their restaurant is pretty good, and the servers and personal from the restaurant are really attentive and helpful.

    The lady at the front desk the night that we arrived was really dry ; I try to give here the benefit of the doubt thinking that maybe she was tired because it was around 9pm when we arrived (even though is inexcusable because if you work with guests you should be more nice ). The next day the personal in the morning was the same way , and at the time of checking out the lady at the front desk was the same of the night we arrived and continued to have horrible customer service. Definitely they need to improve their customer service skills if they want to continue in the hospitality business.

  • Good
    Nov 2019
    6.7

    If you want to go glamping this is the spot for you. Wasn't our thing. Found it to be very noisy at night as the rooms had a thatched roof you could hear everything going on at the other resorts

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About

Overview

When you stay at Na Balam Beach Hotel & Villas in Isla Mujeres, you'll be on the beach, just steps from Norte Beach and Aztlán Galería. Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

based on 921 reviews

9.3

Location

8.6

Beach

3.9

Cleanliness

0.9

WiFi

Things to know

  • Beach nearby
  • Spacious rooms

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Internet
Bicycle hire
Outdoor pool
Snorkelling
No smoking
Restaurant
Bar/Lounge
Air-conditioned
Safe
Airport shuttle (surcharge)
Free parking
Terrace/Patio
Concierge service
Pets not allowed
Free long-term parking
Wedding services
Babysitting or child care
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
24-hour front desk
Private beach
Designated smoking area

FAQs when booking at Na Balam Beach Hotel & Villas

Where is Na Balam Beach Hotel & Villas located?

Na Balam Beach Hotel & Villas is located at Calle Zazil Ha No 118, 3.2 km from the centre of Isla Mujeres. Dolphin Discovery is the closest landmark to Na Balam Beach Hotel & Villas.

When is check-in time and check-out time at Na Balam Beach Hotel & Villas?

Check-in time is 15:00 and check-out time is 12:00 at Na Balam Beach Hotel & Villas.

Does Na Balam Beach Hotel & Villas offer free Wi-Fi?

Yes, Na Balam Beach Hotel & Villas offers free Wi-Fi.

Does Na Balam Beach Hotel & Villas offer free parking?

Yes, Na Balam Beach Hotel & Villas offers free parking.

Does Na Balam Beach Hotel & Villas offer free airport shuttle service?

No, Na Balam Beach Hotel & Villas does not offer free airport shuttle service.

How far is Na Balam Beach Hotel & Villas from the airport?

Na Balam Beach Hotel & Villas is 28.3 km from Cancun. Na Balam Beach Hotel & Villas is 84.9 km from Cozumel.

Can you bring pets to Na Balam Beach Hotel & Villas?

No, pets are not allowed at Na Balam Beach Hotel & Villas.

Does Na Balam Beach Hotel & Villas have a pool?

Yes, Na Balam Beach Hotel & Villas has a pool on-site.

Photos

Na Balam Beach Hotel & Villas - Isla Mujeres - Bedroom All photos (65)
Na Balam Beach Hotel & Villas - Isla Mujeres - Bedroom Bedroom (8)
Na Balam Beach Hotel & Villas - Isla Mujeres - Pool Pool (2)
Na Balam Beach Hotel & Villas - Isla Mujeres - Beach Beach (1)
Na Balam Beach Hotel & Villas - Isla Mujeres - Restaurant Restaurant (2)

Location

Most popular landmarks

  • Dolphin Discovery 3.1 km
  • Costa Occidental de Isla Mujeres National Park 3.8 km
  • Tortugranja 4.8 km
  • Playa del Norte Isla Mujeres 6.3 km
  • Garrafon Natural Reef Park 7 km
  • Punta Sur 7.7 km

Getting Around

Cancun 28.3 km
Cozumel 84.9 km

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Hotels Mexico Quintana Roo Isla Mujeres Na Balam Beach Hotel & Villas