Na Balam Hotel

3 stars
8.1
Very good
based on 1175 reviews
1,175 reviews
Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo, Mexico
Calle Zazil-ha No. 118, Isla Mujeres, Quintana Roo
+52 998 881 4770
Tue 15/9
-
Wed 16/9
2 guests, 1 room
Building
Other
Spa
Restaurant
Other
Pool
Balcony
Other
Other
Other
Pool
Spa
Beach
Other
Other
Other
Room amenity
Restaurant
Other
Bedroom
Dining room
Pool
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Isla Mujeres, Na Balam Beach Hotel & Villas is a short walk from Isla Mujeres Harbour and provides an indoor pool and a private beach. It offers 4-star accommodation and views of the garden.

The hotel has been recently refurbished and provides a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.

Na Balam Beach Hotel & Villas has 33 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay.

The hotel's in-house restaurant, Zazil Ha, is a popular place to have a meal. Each evening, guests can enjoy a drink in the comfortable lounge bar.

Na Balam Beach Hotel & Villas is close to Kokonuts Isla Mujeres and Playa del Norte. Playa Mujeres Golf Club is just an easy drive from the hotel.

8.1
Very good
1175 reviews

Latest deals for Na Balam Hotel

Tue 15/9
-
Wed 16/9
Deals from
$307
•Cheapest rate per night
Compare prices for Double room, Standard Room and 9 more Na Balam Hotel deals.
Double room, bed type unknown
$307
nightly with fees
Standard Room, 2 double beds
$381
nightly with fees
Standard Room, 2 double beds
$310
nightly with fees
Double room, bed type unknown
$324
nightly with fees
Deluxe room, bed type unknown
$572
nightly with fees
Standard Room, 2 double beds
$331
nightly with fees
Double room, bed type unknown
$359
nightly with fees
Double room, 1 twin bed
$340
nightly with fees
Double room, bed type unknown
$345
nightly with fees
Standard Room, bed type unknown
$434
nightly with fees
Double room, 2 double beds
$435
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Na Balam Hotel

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Bathroom

  • Shower
  • Additional bathroom
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Bottle of water
  • 24-hour front desk

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Outdoor dining area
  • Private beach
  • Garden

Things to do

  • Whale watching
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Scuba diving
  • Diving
  • Snorkelling

General

  • Family rooms
  • Seating area
  • Garden view
  • Inner courtyard view
  • Sofa
  • Tile/marble floor
  • Pool view

Kitchen

  • Kitchenware
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Accessibility and suitability

  • Accessible parking
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV outside property
  • 24-hour security
  • Safe

Parking and transportation

  • Street parking
  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Streaming service
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Pool and spa

  • Spa
  • Outdoor pool

Family friendly

  • Babysitting or child care

Reviews of Na Balam Hotel

8.1
Very good
1175 verified ratings
Wonderful
466
Very good
264
Good
199
Okay
86
Fair
82
Mediocre
28
Poor
47

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location near the beach and appreciated the spacious rooms and natural surroundings. However, opinions on service and breakfast were mixed, with several guests reporting unfriendly or unhelpful staff and limited breakfast options. Cleanliness was a concern for some, with issues ranging from dust and bugs to more serious complaints. Despite these drawbacks, the proximity to the beach and comfortable room sizes were standout positives for many visitors.
AI-generated from customer reviews
Location10 out of 10
Room Size8.5 out of 10
Service5 out of 10
Breakfast5 out of 10
Cleanliness3.5 out of 10
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All reviews

10
Wonderful
Anonymous, Dec 2016
Pros (+) Location, views, service, beautiful water, and inclusive breakfast
Cons (-) Outsiders welcome on beach and kids a little loud at times

Location

Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo

What's nearby

  • Playa del Norte0.4 km
  • Aqua Adventures Eco Divers0.6 km
  • Isla Mujeres Harbour0.7 km
  • Dolphin Discovery3.1 km
  • Makax Lagoon3.7 km
  • Costa Occidental de Isla Mujeres National Park3.8 km
  • El Farito Dune3.9 km
  • Tortugranja4.8 km
  • Hacienda Mundaca5.2 km
  • Playa del Norte Isla Mujeres6.3 km
  • Garrafon Natural Reef Park6.9 km
  • Punta Sur7.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 003-007-001607/2025

Na Balam Hotel

Which month has the cheapest rates at Na Balam Hotel?

The cheapest month to stay at Na Balam Hotel is October, with an average nightly rate of $311. The most expensive month is December at $592 per night.

What is the cheapest day to book Na Balam Hotel?

The cheapest day to book Na Balam Hotel is Sunday, with an average nightly rate of $307. The most expensive day is Wednesday at $601 per night.

How far in advance should you book Na Balam Hotel?

To get the best price at Na Balam Hotel, book around 9 weeks in advance. This could save you approximately 14% compared to booking last minute.

FAQs when booking at Na Balam Hotel

  • Where is Na Balam Hotel located?

    Na Balam Hotel is located at Calle Zazil-ha No. 118, 3.1 km from the centre of Isla Mujeres. Playa del Norte is the closest landmark to Na Balam Hotel.

  • When is check-in time and check-out time at Na Balam Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Na Balam Hotel.

  • Does Na Balam Hotel offer free Wi-Fi?

    Yes, Na Balam Hotel offers free Wi-Fi.

  • Does Na Balam Hotel offer free parking?

    Yes, Na Balam Hotel offers free parking.

  • How far is Na Balam Hotel from the airport?

    Na Balam Hotel is 28.3 km from Cancun. Na Balam Hotel is 84.9 km from Cozumel Intl.

  • Does Na Balam Hotel have a pool?

    Yes, Na Balam Hotel has a pool on-site.

  • How does KAYAK find such great Na Balam Hotel hotel deals?

    KAYAK scours the web for all room deals available at Na Balam Hotel in Isla Mujeres and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Na Balam Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Na Balam Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Casa del Jaguar Beach Hotel
8.8 Excellent (300 reviews)0.02 kmOutdoor pool, beachfront, Restaurant$586+
3-star hotel
12% cheaperHotel Villa Kiin7.8 Good (847 reviews)0.04 kmPrivate beach, snorkelling, Outdoor pool$186+
3-star hotel
Lotus Boutique Hotel & Wellness Center - Adults Only
7.7 Good (211 reviews)0.04 kmAdults only, Outdoor pool, beachfront$638+
4-star hotel
Na Balam
0.05 kmOutdoor pool$342+

Cheapest

See cheapest stays in Isla Mujeres
2-star hotel
65% cheaperSuites Los Arcos8.5 Excellent (582 reviews)0.44 kmSnorkelling, Coffee machine, Flat-screen TV$74+
3-star hotel
51% cheaper
Nílu Isla Mujeres by Selina
7.8 Good (2,987 reviews)0.36 kmSnorkelling, Outdoor pool, beachfront$105+
2-star hotel
48% cheaperHotel Xbulu Ha8.4 Excellent (330 reviews)0.46 kmSnorkelling, Free Wi-Fi, Coffee machine$109+
3-star hotel
38% cheaperPlaza Almendros Hotel Isla Mujeres7.9 Good (831 reviews)0.38 kmOutdoor pool, Room service, Free Wi-Fi$132+

Most recommended

See most recommended stays in Isla Mujeres
Ixchel Beach Hotel. Steps away from North Beach
9.7 Excellent (19 reviews)0.3 kmSnorkelling, Fitness centre, Coffee machine$665+
2-star hotel
2% cheaper
La Poza Suites
9.4 Excellent (26 reviews)0.35 kmOutdoor pool, Free Wi-Fi, Tea/coffee maker$208+
4-star hotel
Secreto8.9 Excellent (436 reviews)0.16 kmPrivate beach, Outdoor pool, Fitness centre$348+
4-star hotel
Ixchel Beach Hotel8.9 Excellent (1,190 reviews)0.3 kmPrivate beach, snorkelling, Outdoor pool$237+

Good to know

Distance to city centre

Nearest airport

Distance to airport

3.1 km
Cancun
28.3 km

More options for your stay in Isla Mujeres