Good to know
|Value for money||6.8|
|Distance to city centre||3.2 km|
|Distance to airport||28.3 km|
|"kind staff, perfect location & beach"||(in 47 reviews)|
|"Beautiful location and friendly staff."||(in 52 reviews)|
|"Perfect location, good restaurant."||(in 23 reviews)|
|"No hot water in the shower."||(in 16 reviews)|
|"No wifi in rooms."||(in 4 reviews)|
|"Our room was a disaster!"||(in 17 reviews)|
Time of year
Show reviews that mention
|amazing room||in 67 reviews|
|beach pool||in 80 reviews|
|best location||in 68 reviews|
|bit monotonous||in 20 reviews|
|good restaurant||in 44 reviews|
|hot tub||in 9 reviews|
|hot water||in 35 reviews|
|hotel is right on the beach||in 41 reviews|
|left tip||in 3 reviews|
|maid service||in 82 reviews|
|playa norte||in 66 reviews|
|plenty of room||in 66 reviews|
|pool view||in 13 reviews|
|style of the hotel||in 39 reviews|
|tiles and mould||in 8 reviews|
|wifi in the rooms||in 19 reviews|
The location was perfect for me. The beach was close by and so was the town.
The wattage in the light bulbs could have been brighter. Our room was a little dark.
All the staff!
The wet benches/beds by the beach and more.
The location is excellent.
The restaurant service can improve. The breakfast was slow.
Very friendly staff Good location (walking distance to everything)
The hotel is not like stated by booking.com 4 star (maximum 3 star, probably 2 star) No wifi in room and bad wifi at beach No direct beach access (the access is via an independent beach club) Rooms are not fully clean / general very old Pool was dirty
A very authentic and comfortable place to stay, the views of Playa Norte and the stunning island of Isla Mujeres make this a must-visit. Rooms were huge and beds were very comfortable.
Cleanliness could have been better - the pool was filthy when I arrived and bed sheets were stained. There's no guidebook in the room with important info, the restaurant closed at 8pm which I wasn't aware of and the staff were less than impressed when I arrived for dinner at 19:40 (Miguel was accommodating though). There's no WiFi in the rooms, only in the reception area which is across the road or in the restaurant.
With a stay at Na Balam Beach Hotel & Villas in Isla Mujeres, you'll be on the beach, steps from Norte Beach and a 4-minute drive from Garrafon Natural Reef Park. Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
based on 499 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Na Balam Beach Hotel & Villas
Where is Na Balam Beach Hotel & Villas located?
Na Balam Beach Hotel & Villas is located at Calle Zazil Ha No 118, 3.2 km from the centre of Isla Mujeres. Dolphin Discovery is the closest landmark to Na Balam Beach Hotel & Villas.
When is check-in time and check-out time at Na Balam Beach Hotel & Villas?
Check-in time is 15:00 and check-out time is 12:00 at Na Balam Beach Hotel & Villas.
Does Na Balam Beach Hotel & Villas offer free Wi-Fi?
Yes, Na Balam Beach Hotel & Villas offers free Wi-Fi.
Does Na Balam Beach Hotel & Villas offer free parking?
Yes, Na Balam Beach Hotel & Villas offers free parking.
Does Na Balam Beach Hotel & Villas offer free airport shuttle service?
No, Na Balam Beach Hotel & Villas does not offer free airport shuttle service.
How far is Na Balam Beach Hotel & Villas from the airport?
Na Balam Beach Hotel & Villas is 28.3 km from Cancun. Na Balam Beach Hotel & Villas is 79 km from Playa Del Carmen.
Can you bring pets to Na Balam Beach Hotel & Villas?
No, pets are not allowed at Na Balam Beach Hotel & Villas.
Does Na Balam Beach Hotel & Villas have a pool?
Yes, Na Balam Beach Hotel & Villas has a pool on-site.
Reviews about Na Balam Beach Hotel & Villas
Most popular landmarks
- Dolphin Discovery 3.1 km
- Costa Occidental de Isla Mujeres National Park 3.8 km
- Tortugranja 4.8 km
- Playa del Norte Isla Mujeres 6.3 km
- Garrafon Natural Reef Park 7 km
- Punta Sur 7.7 km
|Playa Del Carmen||79 km|