Good to know
|Value for money||7.9|
|Distance to city centre||2.5 km|
Time of year
Show reviews that mention
|ac worked||in 5 reviews|
|bed was hard||in 52 reviews|
|big room||in 75 reviews|
|blanket or other cover||in 7 reviews|
|close to ferry||in 42 reviews|
|comfy bed||in 58 reviews|
|free coffee and juice||in 19 reviews|
|friendly staff||in 111 reviews|
|good location||in 121 reviews|
|hot water||in 75 reviews|
|near hotel||in 44 reviews|
|near the beach||in 34 reviews|
|old needs update||in 6 reviews|
|playa norte||in 85 reviews|
|pressure in the shower||in 20 reviews|
|short walk||in 31 reviews|
|small breakfast||in 39 reviews|
|speak spanish||in 3 reviews|
|value for money||in 26 reviews|
|walking distance||in 31 reviews|
Breakfast was very basic, didn't have breakfast there any of the mornings, just went to cafes close by! Apart from that it's great location and value for money
Continental breakfast. Location!!! Just by the dock.
The staff didn't know english. Double bad is too small for two people. No hot water in the shower.
Perfect location, nice and helpful staff (although only one of them speaks English), clean and refreshing pool (if it works), breakfast was basic but okay. Also the garden is nicely decorated and from the rooftop you have a great view of the island.
Unfortunately, we had a major problem with our room: in the bathroom, the water was dropping down from the ceiling so that we couldn't even brush our teeth without getting wet from above (we guess they had a burst pipe). When we informed the staff about this, they immediately cooperated and booked us another room in another hotel for the same price, because they were full. And on top of that, we were still allowed to use their pool and have breakfast at their place, which was great :) Speaking of the pool... they also had a problem with that: on 3 out of 4 days it was closed because the filter didn't work. Other than that the hotel was very nice, I guess we just had bad luck...
The big bed and location
The bathroom was very old fashioned but clean so not a big issue.
Great swimming pool. It hot there.
3 pm check in
With a stay at Hotel Isla Caracol in Isla Mujeres, you'll be a 5-minute walk from Norte Beach and within a 5-minute drive of Garrafon Natural Reef Park. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
based on 1,048 reviews
Value for money
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Reviews about Hotel Isla Caracol
Most popular landmarks
- Dolphin Discovery 2.5 km
- Costa Occidental de Isla Mujeres National Park 3.2 km
- Tortugranja 4.2 km
- Playa del Norte Isla Mujeres 6.2 km
- Garrafon Natural Reef Park 6.3 km
- Punta Sur 7.1 km
|Playa Del Carmen||78.5 km|