Prices are in New Zealand Dollars.

Hotel Isla Caracol

Smz 1, Mza 4, Lte. 08, Col Centro, entre Av. Juarez y Av. Rueda Medina, 77400 Isla Mujeres, Quintana Roo, Mexico
+52 998 877 1675

Cheapest
rate per night

8.1

Excellent
based on 1,048 reviews
Hotel Isla Caracol - Isla Mujeres, Quintana Roo, Mexico
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Compare vs KAYAK |

Provider Nightly total
Booking.com $62
Priceline $71
KAYAK $80
Booking.com
Priceline
KAYAK

Good to know

Value for money 7.9
Distance to city centre 2.5 km
Location rating 9.1

Rooms

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Double rooms

$62+

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Bed type
Provider
Nightly base price
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Unknown
$62 per night
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Unknown
$71 per night
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Unknown
$80 per night

King rooms

$102+

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Bed type
Provider
Nightly base price
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Unknown
$102 per night

Reviews

Traveller rating

146
63
27
6
0

Time of year

Traveller type

Show reviews that mention

+
ac worked in 5 reviews
bed was hard in 52 reviews
big room in 75 reviews
blanket or other cover in 7 reviews
close to ferry in 42 reviews
comfy bed in 58 reviews
free coffee and juice in 19 reviews
friendly staff in 111 reviews
good location in 121 reviews
hot water in 75 reviews
near hotel in 44 reviews
near the beach in 34 reviews
old needs update in 6 reviews
playa norte in 85 reviews
pressure in the shower in 20 reviews
short walk in 31 reviews
small breakfast in 39 reviews
speak spanish in 3 reviews
value for money in 26 reviews
walking distance in 31 reviews
  • Excellent
    Aug 2019
    9.5

    Breakfast was very basic, didn't have breakfast there any of the mornings, just went to cafes close by! Apart from that it's great location and value for money

  • Good
    Jul 2019
    7.0

    Continental breakfast. Location!!! Just by the dock.

    The staff didn't know english. Double bad is too small for two people. No hot water in the shower.

  • Excellent
    Jul 2019
    8.8

    Perfect location, nice and helpful staff (although only one of them speaks English), clean and refreshing pool (if it works), breakfast was basic but okay. Also the garden is nicely decorated and from the rooftop you have a great view of the island.

    Unfortunately, we had a major problem with our room: in the bathroom, the water was dropping down from the ceiling so that we couldn't even brush our teeth without getting wet from above (we guess they had a burst pipe). When we informed the staff about this, they immediately cooperated and booked us another room in another hotel for the same price, because they were full. And on top of that, we were still allowed to use their pool and have breakfast at their place, which was great :) Speaking of the pool... they also had a problem with that: on 3 out of 4 days it was closed because the filter didn't work. Other than that the hotel was very nice, I guess we just had bad luck...

  • Excellent
    Jul 2019
    9.5

    The big bed and location

    The bathroom was very old fashioned but clean so not a big issue.

  • Excellent
    Jul 2019
    9.3

    Great swimming pool. It hot there.

    3 pm check in

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About

Overview

With a stay at Hotel Isla Caracol in Isla Mujeres, you'll be a 5-minute walk from Norte Beach and within a 5-minute drive of Garrafon Natural Reef Park. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 1,048 reviews

8.2

Cleanliness

7.7

Comfort

8.4

Staff

7.9

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Internet
Outdoor pool
Air-conditioned
24-hour front desk
Non-smoking rooms available
Terrace/Patio
Concierge service
Indoor pool
Pets not allowed
Storage available
Room service
Safe

Photos

Hotel Isla Caracol - Isla Mujeres - Bedroom All photos (45)
Hotel Isla Caracol - Isla Mujeres - Balcony Balcony (4)
Hotel Isla Caracol - Isla Mujeres - Bathroom Bathroom (2)
Hotel Isla Caracol - Isla Mujeres - Bedroom Bedroom (11)
Hotel Isla Caracol - Isla Mujeres - Dining room Dining room (1)

Location

Most popular landmarks

  • Dolphin Discovery 2.5 km
  • Costa Occidental de Isla Mujeres National Park 3.2 km
  • Tortugranja 4.2 km
  • Playa del Norte Isla Mujeres 6.2 km
  • Garrafon Natural Reef Park 6.3 km
  • Punta Sur 7.1 km

Getting Around

Cancun 27.9 km
Playa Del Carmen 78.5 km

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