Hotel Caracol Isla Mujeres

2 stars
8.4
Very good
based on 2211 reviews
2,211 reviews
Calle Francisco I. Madero Smz 1,Mza 4, Lte. 08, Col Centro,Entre Av. Juarez y Av. Rueda Medina, 77400 Isla Mujeres, Quintana Roo, Mexico
Calle Francisco I. Madero Smz 1,Mza 4, Lte. 08, Col Centro,Entre Av. Juarez y Av. Rueda Medina, Isla Mujeres, Quintana Roo
+52 998 877 1675
Fri 14/8
-
Sat 15/8
2 guests, 1 room
Deals from
$130
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
$130
King room, bed type unknown
$133
Standard Room, bed type unknown
$133
9 more Hotel Caracol Isla Mujeres deals
9 more Hotel Caracol Isla Mujeres deals
Pool
Bedroom
Bedroom
Bedroom
Other
Other
Other
Bathroom
Patio
Other
Bedroom
Patio
Outdoor view
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Providing an indoor pool, Isla Caracol is located in Isla Mujeres and is a brief stroll from Isla Mujeres Harbour and Playa del Norte. It provides free Wi-Fi, luggage storage and a 24-hour reception.

Those staying at the hotel can make the most of the property's gardens. A safe, room service and a tour desk are also provided.

Isla Caracol provides rooms equipped with a microwave, plus all the necessities to ensure an enjoyable stay.

The hotel is situated next to Kokonuts Isla Mujeres. Gran Puerto is close by.

8.4
Very good
2211 reviews

Latest deals for Hotel Caracol Isla Mujeres

Fri 14/8
-
Sat 15/8
Double room, bed type unknown
$130
nightly with fees
King room, bed type unknown
$133
nightly with fees
Double room, bed type unknown
$137
nightly with fees
Standard Room, bed type unknown
$133
nightly with fees
Double room, bed type unknown
$141
nightly with fees
King room, bed type unknown
$156
nightly with fees
Standard Room, bed type unknown
$144
nightly with fees
Double room, bed type unknown
$162
nightly with fees
King room, bed type unknown
$169
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Caracol Isla Mujeres

  • Outdoor pool
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Flat-screen TV
  • TV
  • Internet
  • Hairdryer
  • 24-hour front desk
  • Safe

Basics

  • Free Wi-Fi
  • Internet
  • Body soap
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Air-conditioned
  • Shampoo
  • Smoke alarms

Kitchen

  • Kitchenware
  • Refrigerator
  • Coffee machine
  • Microwave
  • Dining area
  • Kitchen

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • 24-hour security
  • Safe
  • First-aid kit
  • CCTV in common areas

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Shower
  • Private bathroom

Accessibility and suitability

  • No smoking
  • Hypoallergenic pillow
  • Private entrance

General

  • Family rooms
  • Garden view
  • Storage available

Services and conveniences

  • Room service
  • Tour desk
  • 24-hour front desk

Media and entertainment

  • Flat-screen TV
  • TV

Outdoor

  • Terrace/Patio
  • Garden

Laundry

  • Trouser press
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Dining

  • Food can be delivered to guest accommodation
  • Dining table

Pool

  • Pool towels
  • Outdoor pool

Reviews of Hotel Caracol Isla Mujeres

8.4
Very good
2211 verified ratings
Wonderful
867
Very good
510
Good
427
Okay
145
Fair
141
Mediocre
52
Poor
69

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent central location, making it convenient for exploring local attractions, restaurants, and transportation options. Many appreciated the cleanliness of the rooms and common areas, as well as the relaxing pool area and garden. Spacious and comfortable rooms were also highlighted by several guests. However, there were repeated complaints about the quality of service, with some guests finding staff unhelpful or unfriendly, and issues with extra charges for services like luggage storage. Despite these drawbacks, the overall atmosphere, amenities, and value for price were viewed positively by many.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Pool8.5 out of 10
Room Size8 out of 10
Service2.5 out of 10
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Location

Calle Francisco I. Madero Smz 1,Mza 4, Lte. 08, Col Centro,Entre Av. Juarez y Av. Rueda Medina, 77400 Isla Mujeres, Quintana Roo

What's nearby

  • Aqua Adventures Eco Divers92 m
  • Isla Mujeres Harbour128 m
  • Playa del Norte0.6 km
  • Dolphin Discovery2.5 km
  • Makax Lagoon3.1 km
  • Costa Occidental de Isla Mujeres National Park3.2 km
  • El Farito Dune3.3 km
  • Tortugranja4.2 km
  • Hacienda Mundaca4.6 km
  • Playa del Norte Isla Mujeres6.2 km
  • Garrafon Natural Reef Park6.3 km
  • Punta Sur7.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 003-007-007133/2025

Hotel Caracol Isla Mujeres

Which month has the cheapest rates at Hotel Caracol Isla Mujeres?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hotel Caracol Isla Mujeres is November, with an average nightly rate of $134. The most expensive month is August at $218 per night.

What is the cheapest day to book Hotel Caracol Isla Mujeres?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Caracol Isla Mujeres is Sunday, with an average nightly rate of $133. The most expensive day is Tuesday at $194 per night.

How far in advance should you book Hotel Caracol Isla Mujeres?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Hotel Caracol Isla Mujeres, book around 2 weeks in advance. This could save you approximately 16% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Caracol Isla Mujeres

  • How long should you stay at Hotel Caracol Isla Mujeres? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Hotel Caracol Isla Mujeres

  • Where is Hotel Caracol Isla Mujeres located?

    Hotel Caracol Isla Mujeres is located at Calle Francisco I. Madero Smz 1,Mza 4, Lte. 08, Col Centro,Entre Av. Juarez y Av. Rueda Medina, 2.5 km from the centre of Isla Mujeres. Aqua Adventures Eco Divers is the closest landmark to Hotel Caracol Isla Mujeres.

  • When is check-in time and check-out time at Hotel Caracol Isla Mujeres?

    Check-in time is 15:00 and check-out time is 11:30 at Hotel Caracol Isla Mujeres.

  • Does Hotel Caracol Isla Mujeres offer free Wi-Fi?

    Yes, Hotel Caracol Isla Mujeres offers free Wi-Fi.

  • How far is Hotel Caracol Isla Mujeres from the airport?

    Hotel Caracol Isla Mujeres is 27.9 km from Cancun. Hotel Caracol Isla Mujeres is 84.4 km from Cozumel Intl.

  • Does Hotel Caracol Isla Mujeres have a pool?

    Yes, Hotel Caracol Isla Mujeres has a pool on-site.

  • How does KAYAK find such great Hotel Caracol Isla Mujeres hotel deals?

    KAYAK scours the web for all room deals available at Hotel Caracol Isla Mujeres in Isla Mujeres and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Caracol Isla Mujeres and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Caracol Isla Mujeres.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
27% cheaper
Rustic Hotel Isla Mujeres
6.9 Good (112 reviews)0.01 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV$104+
3-star hotel
16% cheaper
Hotel Belmar
7.8 Good (726 reviews)0.11 kmRestaurant, Bar/Lounge, Room service$120+
2-star hotel
Florita 39 Boutique Hotel Breakfast & Beach Club Included
8.8 Excellent (66 reviews)0.12 kmPrivate beach, Outdoor pool, Restaurant$206+
2-star hotel
14% cheaperHotel Marcianito8.4 Excellent (97 reviews)0.12 kmSnorkelling, Free Wi-Fi, Coffee machine$121+

Cheapest

See cheapest stays in Isla Mujeres
2-star hotel
41% cheaperSuites Los Arcos8.6 Excellent (559 reviews)0.17 kmSnorkelling, Coffee machine, Flat-screen TV$84+
3-star hotel
27% cheaper
Rustic Hotel Isla Mujeres
6.9 Good (112 reviews)0.01 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV$104+
3-star hotel
16% cheaper
Hotel Belmar
7.8 Good (726 reviews)0.11 kmRestaurant, Bar/Lounge, Room service$120+
2-star hotel
14% cheaperHotel Marcianito8.4 Excellent (97 reviews)0.12 kmSnorkelling, Free Wi-Fi, Coffee machine$121+

Most recommended

See most recommended stays in Isla Mujeres
2-star hotel
Florita 39 Boutique Hotel Breakfast & Beach Club Included
8.8 Excellent (66 reviews)0.12 kmPrivate beach, Outdoor pool, Restaurant$206+
2-star hotel
41% cheaperSuites Los Arcos8.6 Excellent (559 reviews)0.17 kmSnorkelling, Coffee machine, Flat-screen TV$84+
2-star hotel
14% cheaperHotel Xbulu - Ha8.5 Excellent (320 reviews)0.17 kmSnorkelling, Free Wi-Fi, Coffee machine$121+
2-star hotel
14% cheaperHotel Marcianito8.4 Excellent (97 reviews)0.12 kmSnorkelling, Free Wi-Fi, Coffee machine$121+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
2.5 km
Cancun
27.9 km

Everything you need to know for your stay in Isla Mujeres