Motel 6 Dallas - Irving

Front desk receptionist was friendly and did his best to help overcome the MANY shortcomings of this property. The rooms themselves were in ok condition and what little (see ‘Negatives’) was in the room worked (water, lights/plugs, TV).

Only a handful of rooms have the regular motel ‘basics’ such as a small refrigerator or microwave, and these need to be booked separately (at a premium price). Although this is a ‘Non-smoking’ motel, ALL rooms have been smoked in and smell heavily of smoke. Management is way too passive in enforcing any rules - walking from the office to our room we passed several room (with doors closed) where it was totally obvious that there must be multiple people smoking inside. When I mentioned this in the office, it was clear that the receptionist (the only worker on site) was helpless to do anything about it (either because he didn’t want the confrontation, or perhaps because management has told him to ignore it). He told me that they have a big problem with people checking in saying there was one guest, but then that there would be numerous adults actually staying in the room - and again, even aware of the problem, the motel staff/management does nothing about it. Toilet seat was almost completely detached from the toilet. This only required me to tightly the screws (it was not broken), but is this really the guests job? There is absolutely NO WAY that the person who cleaned the room would not have noticed this! Me and my 2 children have been on the road for about 2 weeks and this is our 3rd Motel 6 stay. All 3 have had problems keeping their rooms smoke-free/enforcing a smoking policy, but this particular one seems to have totally given up even trying to work on that, as well as in several other respects. This will be our last Motel 6 stay unless the ONLY other alternative is sleeping with the kids in the car in a Walmart parking lot - and even then it will probably take me several minutes before I actually decide to do it!