Hotel Platzl Inzell

The room was mean and comfortable, nice balcony and bathroom, although small was very up to date.

We had a real issue with our first morning at breakfast, we arrived down at 9.20 ( it was raining so we weren’t in a rush) the food was being cleared away and we encountered quite an attitude from the staff member on duty. She blamed the management and told us she was unaware we were in the building. The issue was dealt with sadly so I decided to speak with the management at dinner. Someone came to talk with us and after a while he said actually I’m not a manager I’m only a waiter. Basically they had sent anyone over to us to placate us but lied about who they were. It was a real farce! I was surprised by all of this as we had only encountered fantastic service at all the hotels and restaurants we had visited on our 10 day trip to Bavaria. Very strange encounters.

Refurbished bathrooms are really good, with large shower. Easy 10minute walk into town to bars & restaurants although most closed on a Sunday which meant space at the open ones were at a premium & you needed to book to get a table!!

Although the rooms have been recently refurbished, the carpets were in need of replacement. The only time a member of staff was present was at breakfast, otherwise you had to go to the restaurant next door to find someone. Internet intermittent at best.

Everything was fine, staff are very friendly and helpful. Thank you and see you next time

Small but cozy rooms, after reconstruction, delicious breakfest.

Parking confusing.