Good to know
|Distance to city centre||22.1 km|
|Distance to airport||15.0 km|
|"The staff were brilliant."||(in 55 reviews)|
|"animation team was nice."||(in 23 reviews)|
|"The reserved Brazilian restaurant was Excellent"||(in 25 reviews)|
|"most facilities were not working properly."||(in 4 reviews)|
|"services were not pleasant specially bell man and reception."||(in 5 reviews)|
Time of year
Show reviews that mention
|animation team||in 43 reviews|
|beautiful views||in 33 reviews|
|diving center||in 4 reviews|
|excellent facilities||in 27 reviews|
|excellent staff||in 140 reviews|
|food is good||in 174 reviews|
|good quality||in 31 reviews|
|great sea||in 50 reviews|
|italian restaurant||in 47 reviews|
|marine life||in 4 reviews|
|reception guy||in 28 reviews|
|room service||in 38 reviews|
|room view||in 81 reviews|
|special thanks||in 6 reviews|
|swimming pool||in 24 reviews|
|variety of foods||in 5 reviews|
The design of the resort is amazing The room is very clean and comfortable
The beach are unexpected because it’s not prepared for swimming No Variety of food
Quality of food Boring animation team
Food,drinks and comfort
Lot of stairs
It was the best resort ever, everything was perfect, the location is marvelous, the animation team are very active and cheerful special thank to the DJ man I think his nam is Marwan he’s so friendly and polite, he makes our vacation remarkable, and special thank to Mr Mostfa from the reception who was keen on our comfort and make us really satisfied -The location is wonderful, the atmosphere of the place, the activities whether at morning or at night, u’ll really feel that u go a place out of Egypt even there was no Egyptian except us and other small family fortunately
-The food at the main restaurant was really terrible, there’s no variety with the desserts and it was not good at all in all restaurant. -They need to renovate the old rooms like the new one as the old rooms doesn’t fit such resort it’s very bad actually. The place is really huge and has many stairs so it may doesn’t fit for elderly
Wouldn’t want to mention anything due to the bad experience
Around 10:30pm, when we returned from the amphitheater show, the water pipe from the top floor burst and we had water leaking all over into our hallway and toilet. Some of our toiletries and cosmetic kits had to be thrown away as it was damaged and we dint know if it was clean water or sewage water. Rather than immediately shifting us to another room, they said they will clean the water. It was so late at night and there was no guarantee that they would fix it. They dint even bother that it was a health and safety issue as there were too many plug points around. After threatening to post the videos, they finally agreed to shift us to another room. However the room smelt really bad but we were so tired that we just wanted to crash to bed. We agree that issues do occur and is out of our control however, expectation from a five star hotel would be for the manager to personally visit the room and check the issue and shift us to another room immediately. The maintenance guy reported that there is a water leak in the room. Manager was not even aware that the water was pouring from the top floor. This hotel is not worth to be five star as the treatment was no good. We dint want to pay the entire amount and wanted reduction in price due to what we had to go through and the reaction time of this five star hotel to the issue reported. The manager refused to give any money back and offered us a free vine or a taxi to our next destination which was not far. He kept saying that he had lots of other work to do and not waste his time. Expected much better service and hospitality from the five star resort. This is the first time that we booked the five star resort to experience the facilities and hospitality however was totally disappointed. Would never visit this resort again.
With a stay at Albatros Citadel Resort in Hurghada (Village Road), you'll be 9.3 mi (15 km) from Makadi Water World and 16 mi (25.8 km) from New Marina. This 4-star resort is 17.4 mi (28.1 km) from Hurghada Mosque and 18.5 mi (29.8 km) from Hurghada Marine Museum & Aquarium.
Make yourself at home in one of the 514 guestrooms.
This resort offers wheelchair access.
Business, Other Amenities
Featured amenities include wired Internet access (surcharge) and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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based on 4,287 reviews
Things to know
- Pleasant hotel grounds
- Spacious rooms
- Nice building
- Great view
Policies vary by room type and provider.
FAQs when booking at Albatros Citadel Resort
Where is Albatros Citadel Resort located?
Albatros Citadel Resort is located at Sahl Hashish Coast, 22.1 km from the centre of Hurghada. Senzo Mall is the closest landmark to Albatros Citadel Resort.
When is check-in time and check-out time at Albatros Citadel Resort?
Check-in time is 14:00 and check-out time is 12:00 at Albatros Citadel Resort.
Does Albatros Citadel Resort offer free Wi-Fi?
No, Albatros Citadel Resort does not offer free Wi-Fi.
Does Albatros Citadel Resort offer free parking?
No, Albatros Citadel Resort does not offer free parking.
Does Albatros Citadel Resort offer free airport shuttle service?
No, Albatros Citadel Resort does not offer free airport shuttle service.
How far is Albatros Citadel Resort from the airport?
Albatros Citadel Resort is 15 km from Hurghada. Albatros Citadel Resort is 112.4 km from Sharm el-Sheikh Ophira.
Does Albatros Citadel Resort have a pool?
Yes, Albatros Citadel Resort has a pool on-site.
Reviews about Albatros Citadel Resort
Most popular landmarks
- Senzo Mall 7.4 km
- Hurghada Grand Aquarium 9.8 km
- Giftun Island 17.5 km
- New Marina 17.9 km
- El Mina Mosque 18.3 km
- Scuba Hurghada Diving Center 22.1 km
|Sharm el-Sheikh Ophira||112.4 km|