Extended Stay America - Houston - Westchase - Westheimer

It was some where to sleep.

Mess from the start.Lady working did not have the training she needed was left alone,she was going to charge us an extra $700,put us in the wrong rooms,then corrected it but 1 room did not have a mattress and was never brought, room keys did not work

Only the location is good to me.

First of all, the facilities of this hotel are super old and not match the pictures as adv. 2ndly, they do provide the free wifi but very slow unless you pay for the higher speed fee daily of your stay. 3rdly, breakfast was extremely simple.

Nothing but the location

The hotel didn't have small towels and they had plumbing issues that they acted like they could take care of.

Odor in the hallway upstairs

need more airfresners carpet or something had some kind of smell

Decent location

I checked in to have to pay a $100 hold for room, NEVER HAD TO PAY SUCH A HIGH INSIDENTAL even at 4star hotel.Hotel was extremely outdated and old. tv didn’t work. Carpet was dirty. And the whole place smelled like dogs and cigarettes will never be