The staff at the front desk was very friendly, professional and courteous. The hotel location was perfect for us, close to Downtown, Galleria and Rice Village.
The bed in Room 220 was old. The mattress was uneven, and it made sounds when you sat down. The carpet smelled musty.
bad smell in rooms
the location of hotel is good. looks clean from outside. May be good staff..didn't interact much. ample parking available.
the carpet was all wet near the AC and window area. we couldn't look out of the window and can't go near it because of all wet ness. bad smell in the room because of water getting soaked in the carpet. even after changing room the other one had same smell. elevator wasn't working. had to carry all our stuff plus kid in carseat through stairs. bathroom door was jammed. had to pull and push it very hard bathtub is too slippery.
Very friendly staff. Room was modern and clean. Would definitely stay there again!
Will stay here again!
The room and hotel facilities were as expected: clean and comfortable. The STAFF was amazing: attentive, helpful, and just outright friendly! I'm sold - I will definitely stay here again.
Convenient location. Friendly staff
Had some unclean smells about the place
It's a new stay at the Courtyard by Marriott Houston West University! Our hotel is conveniently located in the West University - Greenway Plaza area. We are just minutes away from Texas Medical Center, Lakewood Church, NRG Park, Houston Galleria, world-class Museum district, Downtown Houston, Rice University, and a variety of upscale restaurants and nightlife. The Courtyard West University on-site amenities include the Courtyard Bistro open for breakfast and dinner daily, proudly serving Starbucks Coffee. We also offer a complimentary week day shuttle within 3 miles, complimentary business center, a boarding pass print out station, outdoor pool/whirlpool, exercise room, and complimentary wireless internet access. You will appreciate the warm and inviting atmosphere from the moment you enter the Courtyard by Marriott Houston West University!
Based on 431 reviews
Bar and Beverages
Policies vary by room type and provider.