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|Distance to city centre||0.3 km|
|Nearest airport||Budapest Ferenc Liszt Intl|
|Distance to airport||172.0 km|
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location parking place facility
few arrogant staff little bit dirty at outside pool breakfast
Nice renovated hotel with good quality of service. Especially we have enjoyed the 25 m long indoor swimming pool.
We arrived in the evening and had a reservation through booking, the staff at the reception said he has no free room. English was poor. Then a lady speaking english came to change him and gave us a room. The restaurant had a poor variety of food and the man at the restaurant sent me to change my trousers from short ones to long ones although I had a shirt on top. What was fascinating..other people had short trousers. The restaurant was not worth even a 3 stars hotel. The level of cleaness was horrible. Besides the coffee machine you can see dirt!!! In the pool one lamp was broken and the electric cable was in the water!!! Never again
The hotel grounds were really good and well kept. Staff were helpful. Baths and spa activities excellent.
no one spoke anything but hungarian. WIsh they speak another language like french or english
The pools and the rooms
Some members of the staff were not up to "4 stars superior" standards. No smiles, no much care of customers, borderline rude attitude. This is partially cultural, but still can't be excused, particularly if the hotel has plans to get more westerner guests which is not currently the case. Please note, this comment is valid only for some members of the crew, the others were from 'ok' to kind and helpful, unfortunately I did not took note of their names but could identify them in case management is interested
Hotel Naturmed Carbona is centrally located in Heviz, a 4-minute walk from Roman Catholic Church of the Holy Spirit and 9 minutes by foot from Lake Heviz. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 1,026 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Clean hotel facilities
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Hotel Naturmed Carbona
Most popular landmarks
- Roman Catholic Church of the Holy Spirit 224 m
- Lake Heviz 0.5 km
|Saarmelleek Hévíz–Balaton||11.9 km|