Rooms Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Amenities Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a water park (surcharge), karaoke, and a seasonal outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 150 meters. Business}, Other Amenities Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location With a stay at Mark Hotel in Heraklion, you'll be in a shopping district, within a 10-minute drive of Heraklion Port and Pankritio Stadium. This beach resort is 2.6 mi (4.3 km) from Heraklion Archaeological Museum and 6.3 mi (10.1 km) from Palace of Knossos. Dining Satisfy your appetite for lunch or dinner at the resort's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Renovations The following facilities will be closed during July, August, September, October, November, and December:Swimming pool Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 0.50 per accommodation, per night Airport shuttle transfer per adult: EUR 25 (one-way) Airport shuttle transfer per child: EUR 0 (one-way) We have included all charges provided to us by the property. Optional Charges Fee for continental breakfast: approximately EUR 5 for adults and EUR 3 for children Airport shuttle fee: EUR 25 per vehicle (one-way) Airport shuttle fee per child: EUR 0 (one-way), (up to 2 years old) Pet fee: EUR 5 per pet, per night Service animals are exempt from fees Late check-out is available for a fee (subject to availability) Credit card charges are subject to a surcharge of EUR 3 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 1:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards Safety features at this property include a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 1:00 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Only dogs are allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions General instructions Clothing optional (nudity permitted in public areas) No rollaway/extra beds available Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Cashless transactions are available Masks are compulsory at the property