Good to know
|Value for money||7.0|
|Distance to city centre||1.1 km|
|Distance to airport||16.3 km|
|"Very friendly and helpful staff!."||(in 56 reviews)|
|"Great location close to trainstation."||(in 17 reviews)|
|"Great location and nice tidy rooms."||(in 125 reviews)|
|"it's not best western anymore, picture should be changed."||(in 3 reviews)|
|"Hotel is very tired and needs a facelift."||(in 6 reviews)|
|"Despite what the booking.com app says, this hotel does NOT have air conditioning."||(in 12 reviews)|
Time of year
Show reviews that mention
|best western||in 5 reviews|
|bit old||in 16 reviews|
|breakfast good||in 8 reviews|
|bulky luggage||in 19 reviews|
|city centre||in 24 reviews|
|close to train||in 21 reviews|
|distance to old city||in 12 reviews|
|good bed||in 22 reviews|
|good breakfast||in 74 reviews|
|great location||in 145 reviews|
|ground floor||in 27 reviews|
|helpful staff||in 65 reviews|
|helsinki||in 15 reviews|
|hotel is very tired and needs||in 46 reviews|
|room was small||in 85 reviews|
|shampoos and soaps||in 4 reviews|
|tired and needs a facelift||in 6 reviews|
|train station||in 80 reviews|
|volunteering||in 3 reviews|
Well, this hotel is being renovated, so an evaluation may not be entirely fair. Hotel prices in Helsinki are high (much too high!), here the price was reasonable (probably due to the inconvenience of renovation). Renovation is needed! The room as such is okay, but rather worn and basic. The location is good, however, and there is a public parking garage next door and a metro station.
The breakfast is rather basic and it is served in what was, I suppose, a night club before renovation started. A terrible atmosphere and inconvenient. But again, the price reflects this somewhat. The Nordic countries are not cheap!
Breakfast was just ok
The staff of these hotels are very nice,helpful & informative, we were impressed with everyone, we met 4 of them from difference shift,they are the same. When the first one can't completed our request he will leave the message & the other one will follow up & complete. This hotel is small, but their staff make this hotel become big. The location is perfect, the breakfast is just enough, even there is no lift but staff will carry your luggage up to your room & refuse to take the tip. They show their willingness & good responsibility.
The staff were excellent,. The queen rooms were of good size.
The single room I was in did not have the heated floor in the wash room. there were no condiments in the bathroom and had to ask for extra packages of creamer as one was only supplied. There where other people’s hair on the floor and in the bed. There was only a single hand hand towel and smaller version of bath towel with s floor mat. No face cloth no Kleenex nothing extra.
Good breakfast Good size room
Lack of window - pre warning would be nice Bathroom smelled
With a stay at Hotel Carlton Helsinki, you'll be centrally located in Helsinki, steps from Ateneum Art Museum and 5 minutes by foot from Helsinki Cathedral. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
based on 773 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Carlton Helsinki
Where is Carlton Helsinki located?
Carlton Helsinki is located at Kaisaniemenkatu 3 in Kluuvi, 1.1 km from the centre of Helsinki. Ateneum Art Museum is the closest landmark to Carlton Helsinki.
When is check-in time and check-out time at Carlton Helsinki?
Check-in time is 14:00 and check-out time is 12:00 at Carlton Helsinki.
Does Carlton Helsinki offer free Wi-Fi?
Yes, Carlton Helsinki offers free Wi-Fi.
Does Carlton Helsinki offer free parking?
No, Carlton Helsinki does not offer free parking.
Does Carlton Helsinki offer free airport shuttle service?
No, Carlton Helsinki does not offer free airport shuttle service.
How far is Carlton Helsinki from the airport?
Carlton Helsinki is 16.3 km from Helsinki-Vantaa. Carlton Helsinki is 84.3 km from Tallinn Ulemiste.
Can you bring pets to Carlton Helsinki?
No, pets are not allowed at Carlton Helsinki.
Does Carlton Helsinki have a pool?
No, Carlton Helsinki does not have a pool on-site.
Most popular landmarks
- Ateneum Art Museum 191 m
- Finnish National Theater 228 m
- Helsingin tuomiokirkko 294 m
- Aleksanterinkatu 0.4 km
- Svenska Teatern 0.5 km
- Kauppatori 0.5 km
|Tallinn Ulemiste||84.3 km|
|Helsinki Central||324 m|
|Vantaa Tikkurila||14.7 km|