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Distance to city centre
Distance to airport
|"Great staff friendly and helpful."||(in 268 reviews)|
|"Great location, lovely hotel, helpful staff."||(in 225 reviews)|
|"Lovely hotel,very helpful and happy staff"||(in 158 reviews)|
|"Being charged for car parking."||(in 25 reviews)|
|"The hotel is very tired."||(in 89 reviews)|
|"The £7 charge for parking."||(in 41 reviews)|
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Made sure we were comfortable and well fed in these difficult times.
No toilet brush. Didn't find the kettle and complimentary tea/coffee in our room until we were packing to leave. They were hidden in a cupboard, we'd assumed the hotel didn't provide any. Would have been useful for that early morning cup of tea!
Staff were polite and hard-working , trying hard to improve their English, very pleasant. The downstairs (reception, bar, goods in ''windows'' was very attractive. A wood fire in the lounge made it welcoming and warm
The food, both at dinner and breakfast, was not warm enough. The wardrobe in our bedroom was old and chipped, the carpet was old too. The door to the bathroom couldn't fully open (wall), the washbasin was right against the wall ( with no light above) so you were partly out of the bathroom whilst using it. There was very little space between each side of the toilet and the wall and the bath, barely about 40cm, although I didn't measure it. The revolving doors at the entrance, although very attractive, could have been cleaner
Very pleasant place and staff very positive and happy. My room was very clean and tidy but the decor could do with a tidy up. Wallpaper damaged, minor issue but doesn't give a good first impression
Tired and dirty
Very noisy room. Pipes singing, tree rattling on outhouse roof, Guests talking loudly wellafter midnight as they went to their rooms.
The Old Swan Hotel is situated in Harrogate City Centre, within walking distance of many local attractions. Guests can visit the Turkish Baths and Health Spa, Harrogate Convention Centre, Mercer Art Gallery, and the Royal Pump Room Museum. Also in the area are Valley Gardens, Royal Hall, and Harewood House. Parking is available at this property for a daily fee.
There are 136 smoke-free guest rooms at this hotel, which offers complimentary WiFi throughout the building. There is a restaurant and bar at the property, which also offers breakfast for a daily fee. The front desk is open 24-hours a day and daily housekeeping is offered. The hotel also offers a garden and a library for guest enjoyment, along with an outdoor picnic area with grills.
The Old Swan Hotel does not allow pets. 24-hour room service is available at this property, which also offers meeting rooms for various meetings and events. Luggage storage is available and there is a safe deposit box at the front desk. The hotel offers luxurious guest rooms with spacious accommodations, including a separate sitting area.
Various rooms have their own amenities, but all guest rooms offer coffee and tea service, ironing amenities, cable TV, a desk, and a private bathroom. Hair dryers and complimentary toiletries are provided, as well. Leeds-Bradford Airport is about 35 minutes from this hotel, which is also close to Harrogate and Hornbeam Park train stations.
based on 2,815 reviews
Things to know
- Friendly atmosphere
Policies vary by room type and provider.
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Most popular landmarks
- Turkish Baths and Health Spa 234 m
- Harrogate International Centre 0.4 km
- Valley Gardens 0.5 km
- Harrogate and District NHS Foundation Trust 2.1 km
- Harlow Carr Gardens 2.2 km
- Pannal Golf Club 4.3 km
|Durham Tees Valley||57.9 km|
|Harrogate Hornbeam Park, Nyork||2.9 km|