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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, coffee shop, and room service. Guests have praised the breakfast and the exceptional service from the breakfast team.
How is the hotel's cleanliness and housekeeping service?
The hotel maintains a clean environment and provides daily housekeeping. Guests have appreciated the staff for replenishing and cleaning the rooms every day.
What are the nearby attractions and points of interest?
The hotel is conveniently located near several attractions, including Stalin Park, Harbin Polarland, and Saint Sophia Cathedral, making it an excellent location to explore Harbin.
Is the hotel suitable for families with children?
The hotel is family-friendly, offering amenities such as kids' toys, babysitting or child care, cribs, and an indoor play area. Guests have also praised the helpful and friendly staff.
What are the best times to visit the hotel?
The hotel is in a great location by the Songhua River, offering beautiful riverside walks and easy access to major ice festival sites. The low season is in December, while the high season is in February.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Request a River View Room
Guests recommend requesting a room with a river view as these rooms are considered much nicer than those with a street view.
Opt for Club Access
Consider booking a horizon room with club access, as several guests found it to be worth the extra cost, providing a clean environment and good views.
Explore Nearby Attractions
Take advantage of the hotel's convenient location near the Songhua River, which offers a beautiful riverside walk to Stalin Park and Central Street, especially during the ice festival season.
Be Mindful of Room Selection
Some guests found the rooms to be small and outdated, so it's advisable to manage expectations regarding room size and facilities.
Check for Language Support
While the staff is generally friendly and helpful, it's advisable to be prepared for limited English-speaking staff, especially during peak times.
Consider Transportation Options
The hotel is conveniently located for exploring the city, but guests recommend using taxis or didi for longer distances, such as the Snow and Ice World.
Take Advantage of Special Services
The hotel staff has been commended for their empathy and kindness, going out of their way to assist guests, such as preparing special food for ill guests and helping with pharmacy visits.
Be Mindful of Dining Experiences
Some guests had mixed experiences with the hotel's dining, with feedback ranging from excellent to disappointing, so it's advisable to manage dining expectations.
Be Prepared for Varied Room Facilities
While the hotel offers a comfortable stay, some guests noted issues such as low bathtubs, small swimming pools, and outdated facilities, so it's advisable to be prepared for these aspects.
Plan for Seasonal Events
If visiting during the ice festival season, be prepared for the hotel's proximity to major festival sites and the potential for increased demand for services and facilities.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Shangri-La Harbin is located at No.555 Youyi Road, Daoli District in Daoli, 4.5 km from the centre of Harbin. Stalin Park is the closest landmark to Shangri-La Harbin.
Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Harbin.
Yes, Shangri-La Harbin offers free Wi-Fi.
Yes, Shangri-La Harbin offers free parking.
Shangri-La Harbin is 31.3 km from Harbin. Shangri-La Harbin is 157.5 km from Daqing Shi.
Yes, Shangri-La Harbin has a pool on-site.
KAYAK scours the web for all room deals available at Shangri-La Harbin in Harbin and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Harbin and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Harbin.