Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
The Palmy Hotel & Spa
4 stars

The Palmy Hotel & Spa

4A-4B Bao Khanh Lane, Hanoi 70000, Vietnam
Hanoi, Vietnam
See location+84 243 828 6622
8.5
Very good
based on 1551 reviews
1,551 reviews
Provider
Provider for The Palmy Hotel & Spa
Provider for The Palmy Hotel & Spa
Provider for The Palmy Hotel & Spa

Photos of The Palmy Hotel & Spa

Overview

A stay at The Palmy Hotel & Spa places you in the heart of Hanoi, within a 15-minute walk of Hanoi Opera House and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
8.5
Very good rating
Based on 1,551 verified guest reviews

Latest deals for The Palmy Hotel & Spa

Thu 10/7
Fri 11/7

Amenities at The Palmy Hotel & Spa

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Spa

Services and conveniences

  • ATM on-site
  • Business centre
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Refrigerator

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle

Accessibility and suitability

  • Disabled access
  • Lift

Laundry

  • Laundry facilities
  • Laundry service

Bathroom

  • Hairdryer

Things to do

  • Bicycle hire

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Spa

  • Spa

Reviews of The Palmy Hotel & Spa

8.5
Very good
1551 verified ratings
Wonderful
745
Very good
335
Good
290
Okay
89
Fair
58
Mediocre
15
Poor
19

Summary of reviews

Guests say
Guests appreciated the hotel's great location, especially its proximity to attractions and restaurants. The breakfast received positive remarks, with many enjoying the pho and variety offered. However, there were significant complaints regarding service, with some staff being unfriendly and unhelpful. Cleanliness was also a concern, with reports of damp smells and pests in rooms. Overall, while the location and breakfast were highlights, improvements in service and cleanliness are needed.
AI-generated from customer reviews
Location9.5 out of 10
Breakfast8 out of 10
Service3 out of 10
Room Size3 out of 10
Cleanliness2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

4A-4B Bao Khanh Lane, Hanoi 70000

What's nearby

  • St. Joseph Cathedral248 m
  • Hanoi City Centre365 m
  • Hoan Kiem Lake373 m
  • National Library of Vietnam0.5 km
  • Hoa Lo Prison Museum0.7 km
  • Dong Xuan Market0.9 km
  • Vietnam Military History Museum1.1 km
  • Hanoi Opera House1.1 km
  • National Museum of Vietnamese History1.2 km
  • Hanoi Citadel1.2 km
  • National Museum of Fine Arts1.5 km
  • Temple of Literature1.6 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Palmy Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Palmy Hotel & Spa

  • Where is The Palmy Hotel & Spa located?

    The Palmy Hotel & Spa is located at 4A-4B Bao Khanh Lane in Hoan Kiem, 3.8 km from the centre of Hanoi. St. Joseph Cathedral is the closest landmark to The Palmy Hotel & Spa.

  • When is check-in time and check-out time at The Palmy Hotel & Spa?

    Check-in time is 14:00 and check-out time is 12:00 at The Palmy Hotel & Spa.

  • Does The Palmy Hotel & Spa offer free Wi-Fi?

    Yes, The Palmy Hotel & Spa offers free Wi-Fi.

  • How far is The Palmy Hotel & Spa from the airport?

    The Palmy Hotel & Spa is 21.2 km from Hanoi Noibai. The Palmy Hotel & Spa is 94.2 km from Haiphong Catbi.

  • How does KAYAK find such great The Palmy Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at The Palmy Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palmy Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palmy Hotel & Spa.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
78% cheaper
Cozy Fun Homestay 16
8 Excellent (49 reviews)0 kmRoom service, Free Wi-Fi, Flat-screen TV$42+
4-star hotel
60% cheaperHanoi Pearl Hotel9 Excellent (2,500 reviews)0.01 kmSpa and wellness centre, Fitness centre, Restaurant$76+
4-star hotel
37% cheaper
L'Signature Hotel & Spa
9.7 Excellent (878 reviews)0.02 kmIndoor pool, Spa and wellness centre, Restaurant$119+
5-star hotel
35% cheaper
Hanoi Solis Hotel
9.5 Excellent (2 reviews)0.05 kmOutdoor pool, Spa and wellness centre, Fitness centre$123+

Cheapest

See cheapest stays in Hanoi
3-star hotel
84% cheaperLucky Central Hotel & Travel8.3 Excellent (284 reviews)0.11 kmRestaurant, Bar/Lounge, Room service$30+
2-star hotel
84% cheaper
Holiday Lakeview Hotel
5.5 Okay (164 reviews)0.1 kmRoom service, Free Wi-Fi, Free parking$30+
2-star hotel
80% cheaper
La Mandarina Hotel & Travel
9 Excellent (35 reviews)0.1 km$38+
2-star hotel
78% cheaper
Cozy Fun Homestay 16
8 Excellent (49 reviews)0 kmRoom service, Free Wi-Fi, Flat-screen TV$42+

Most recommended

See most recommended stays in Hanoi
4-star hotel
46% cheaper
Le Premier Hotel & Rooftop Bar
9.9 Excellent (613 reviews)0.07 kmSpa and wellness centre, Restaurant, Bar/Lounge$102+
4-star hotel
37% cheaper
L'Signature Hotel & Spa
9.7 Excellent (878 reviews)0.02 kmIndoor pool, Spa and wellness centre, Restaurant$119+
4-star hotel
47% cheaper
Minerva Premium Hotel
9.7 Excellent (457 reviews)0.08 kmSpa and wellness centre, Restaurant, Bar/Lounge$99+
5-star hotel
17% cheaper
The Oriental Jade Hotel
9.6 Excellent (3,565 reviews)0.11 kmOutdoor pool, Indoor pool, Spa and wellness centre$157+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
3.8 km
Hanoi Noibai
21.6 km

Everything you need to know for your stay in Hanoi

Complete your trip to Hanoi

Flights to Hanoi
Hotels in Hanoi