Prices are in New Zealand Dollars.

The Palmy Hotel And Spa

Number 04, Bao Khanh Lane, Hanoi 70000, Vietnam
+84 438 286 622

Cheapest
rate per night

8.6

Excellent
based on 1,373 reviews
The Palmy Hotel And Spa - Hanoi, Vietnam
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $77
Priceline $78
Agoda.com $87
KAYAK
Priceline
Agoda.com

Good to know

Distance to city centre 3.8 km
Location rating 9.7

Rooms

Check-in
Check-out

Double rooms

$103+

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Bed type
Provider
Nightly base price
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Unknown
$103 per night
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Unknown
$122 per night

Classic rooms

$77+

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Bed type
Provider
Nightly base price
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Unknown
$108 per night
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Unknown
$77 per night
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Unknown
$78 per night
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Unknown
$87 per night
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Unknown
$87 per night
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Unknown
$88 per night
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Unknown
$89 per night
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Unknown
$89 per night
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Unknown
$92 per night
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Unknown
$92 per night
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Unknown
$94 per night
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Unknown
$94 per night

Premium rooms

$92+

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Bed type
Provider
Nightly base price
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Unknown
$103 per night
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Unknown
$149 per night
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Unknown
$92 per night

Reviews

Pros

Cons

Traveller rating

358
118
21
3
0

Time of year

Traveller type

Show reviews that mention

+
breakfast is good in 201 reviews
explore hanoi in 6 reviews
good service in 9 reviews
great hotel in 9 reviews
great location in 357 reviews
hotel is located in the heart in 11 reviews
kiem lake in 87 reviews
late check in 6 reviews
mornings loud in 5 reviews
nice hotel in 129 reviews
old quarter in 61 reviews
quiet street in 11 reviews
restaurant view in 51 reviews
room without window in 213 reviews
spa room in 168 reviews
staff very friendly in 364 reviews
studio room in 15 reviews
  • Good
    Oct 2019
    7.9

    The staff was nice

    This morning there was a very loud drilling noise and you could hear cars / scooters honking at a very early hour

  • Excellent
    Sep 2019
    10.0

    The staff are all amazing, super friendly and helpful. Went through a map with us on arrival to provide us with some handy tips for the area - couldn’t have asked for better!!

    Nothing

  • Excellent
    Sep 2019
    10.0

    Taylor and his team where very welcoming and took great care of us during our stay. We had arrived very early due to us arriving in Hanoi by train from Sapa, the staff allowed us to sleep and relax in the spa area and they kindly arranged for us to have an early check in to our room as they could see we had been travelling and was tired. The location is fantastic as you are in the heart of the Old Quarter and next to the lake. I would highly recommend this hotel if you are staying in Hanoi.

    Nothing.

  • Excellent
    Sep 2019
    8.8

    Great location being so close to Hoan Kiem Lake in the Old Quarter, the hotel is also situated on a nice street, slightly quieter than the madness of Hanoi! Lots of spas and places to eat very cheaply. Staff very friendly and helpful. Breakfast very good and great value for money.

    Our pre-booked airport pick up never arrived and we had to call the hotel. Also the room didn't have a window, which was a bit odd and would be the only reason why I wouldn't stay here again

  • Excellent
    Sep 2019
    9.6

    Fantastic location near the lake and weekend night market and staff are extremely helpful and receptive to feedback. Lovely and clean...

    Our room did not have a window and we weren't aware of this when we made the booking, so this is something to check when you make your reservation.

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About

Overview

With a stay at The Palmy Hotel & Spa, you'll be centrally located in Hanoi, steps from Hoan Kiem Lake and 5 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 1,373 reviews

9.7

Location

9.0

Service

7.1

WiFi

6.3

Room

Things to know

  • Comfortable beds
  • Friendly service
  • Great reception

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
ATM on-site
Business centre
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Coffee shop
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Parking (surcharge)
Wedding services
Hot tub
Hairdryer
Cable or satellite TV

Photos

The Palmy Hotel And Spa - Hanoi - Building All photos (35)
The Palmy Hotel And Spa - Hanoi - Balcony Balcony (1)
The Palmy Hotel And Spa - Hanoi - Banquet hall Banquets (1)
The Palmy Hotel And Spa - Hanoi - Bar Bar (3)
The Palmy Hotel And Spa - Hanoi - Bathroom Bathroom (9)

Location

Most popular landmarks

  • St. Joseph Cathedral 241 m
  • Thang Long Water Puppet Theatre 317 m
  • Hoan Kiem Lake 339 m
  • Hanoi Old Quarter 357 m
  • Bach Ma Temple 0.6 km
  • Hoa Lo Prison Museum 0.7 km

Hanoi travel guide

Learn about Hanoi on KAYAK

Getting Around

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Haiphong Catbi 93.7 km

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