Good to know
|Distance to city centre||3.8 km|
|"Highly recommendable and excellent location"||(in 280 reviews)|
|"Very central, good clean rooms."||(in 7 reviews)|
|"Lovely staff and good location"||(in 270 reviews)|
|"No windows in the room"||(in 49 reviews)|
Time of year
Show reviews that mention
|breakfast is good||in 201 reviews|
|explore hanoi||in 6 reviews|
|good service||in 9 reviews|
|great hotel||in 9 reviews|
|great location||in 357 reviews|
|hotel is located in the heart||in 11 reviews|
|kiem lake||in 87 reviews|
|late check||in 6 reviews|
|mornings loud||in 5 reviews|
|nice hotel||in 129 reviews|
|old quarter||in 61 reviews|
|quiet street||in 11 reviews|
|restaurant view||in 51 reviews|
|room without window||in 213 reviews|
|spa room||in 168 reviews|
|staff very friendly||in 364 reviews|
|studio room||in 15 reviews|
The staff was nice
This morning there was a very loud drilling noise and you could hear cars / scooters honking at a very early hour
The staff are all amazing, super friendly and helpful. Went through a map with us on arrival to provide us with some handy tips for the area - couldn’t have asked for better!!
Taylor and his team where very welcoming and took great care of us during our stay. We had arrived very early due to us arriving in Hanoi by train from Sapa, the staff allowed us to sleep and relax in the spa area and they kindly arranged for us to have an early check in to our room as they could see we had been travelling and was tired. The location is fantastic as you are in the heart of the Old Quarter and next to the lake. I would highly recommend this hotel if you are staying in Hanoi.
Great location being so close to Hoan Kiem Lake in the Old Quarter, the hotel is also situated on a nice street, slightly quieter than the madness of Hanoi! Lots of spas and places to eat very cheaply. Staff very friendly and helpful. Breakfast very good and great value for money.
Our pre-booked airport pick up never arrived and we had to call the hotel. Also the room didn't have a window, which was a bit odd and would be the only reason why I wouldn't stay here again
Fantastic location near the lake and weekend night market and staff are extremely helpful and receptive to feedback. Lovely and clean...
Our room did not have a window and we weren't aware of this when we made the booking, so this is something to check when you make your reservation.
With a stay at The Palmy Hotel & Spa, you'll be centrally located in Hanoi, steps from Hoan Kiem Lake and 5 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 1,373 reviews
Things to know
- Comfortable beds
- Friendly service
- Great reception
Policies vary by room type and provider.
Reviews about The Palmy Hotel And Spa
Most popular landmarks
- St. Joseph Cathedral 241 m
- Thang Long Water Puppet Theatre 317 m
- Hoan Kiem Lake 339 m
- Hanoi Old Quarter 357 m
- Bach Ma Temple 0.6 km
- Hoa Lo Prison Museum 0.7 km
|Hanoi Noibai||21.7 km|
|Haiphong Catbi||93.7 km|