Good to know
|Distance to city centre||4.2 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||21.9 km|
|"Room was clean, staff very polite."||(in 27 reviews)|
|"Staff were friendly and very helpful."||(in 55 reviews)|
|"breakfast really really good."||(in 38 reviews)|
|"Had to climb up to 1st floor to use lift."||(in 5 reviews)|
Time of year
Show reviews that mention
|control for ac||in 6 reviews|
|floor lift||in 8 reviews|
|friendly staff||in 71 reviews|
|good breakfast||in 48 reviews|
|good value||in 11 reviews|
|great location||in 49 reviews|
|hoan kiem||in 25 reviews|
|hotel located in a busy||in 30 reviews|
|nice bed||in 12 reviews|
|noises from street||in 6 reviews|
|nothings||in 7 reviews|
|room is nice||in 48 reviews|
|value for money||in 20 reviews|
The rooms were damp, the wallpaper was peeling off the walls, the beds felt damp to the touch. There was mould in the bathroom. We witnessed a rodent run across the restaurant/ reception area. Staff were very rude, we were refused a refund after looking at the rooms and deciding not to stay.
The room was dirty, mould on bathroom walls and roof and it was very loud and couldn’t sleep at night. The staff were also extremely rude and unhelpful, when we asked to get a new room they put us in a room which was even worse. Would not recommend staying here, I wouldn’t even say it’s value for money.
Breakfast was nice however very limited. Some of the rooms need some restoration. The air-conditioner is quite noisy and the air-conditioner in one of the room is not functioning. Overall I would say it's fair. Value for money.
The location was very good. The staff tried their best at service.
The staff did not speak English at all. The lift was located on the second floor so the staff had to help us bring our luggage up.
NOthing, the place was filthy and rundown, the photos are old and not representative of the hotel as it is now. Run, don't walk from this dirty place.
Our rooms had no electricity so they moved me to a dirty horrible hotel, king palace with no notice to myself. The hotel I was moved to was incredibly filthy and rundown. Construction going on all the time, exposed wires, massive amounts of dirt and trash under the beds and the smell...omg. My shoes were damp when i arrived, 6 days later they were still wet. the room was stinky, musty and dank. The only bright spot of this new unauthorized place was the girl working the desk, she was great. I found myself locked in the hotel at 7am unable to leave becasue the night clerk was asleep. Merci hotel was also filthy from what I saw. THe coffee area was just gross, no way would I have eaten or drank anything from that place. THe neighborhood was dirty too and the workers uninformed. I would never recommend this place after they stuck me at the biggest dump in Hanoi.
7S Hotel Merci Hanoi is in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 219 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
FAQs when booking at 7s Hotel Merci Hanoi
Where is 7s Hotel Merci Hanoi located?
7s Hotel Merci Hanoi is located at 32 Ly Thai To Street in Hoàn Kiếm District, 4.2 km from the centre of Hanoi. Hoan Kiem Lake is the closest landmark to 7s Hotel Merci Hanoi.
When is check-in time and check-out time at 7s Hotel Merci Hanoi?
Check-in time is 14:00 and check-out time is 12:00 at 7s Hotel Merci Hanoi.
Does 7s Hotel Merci Hanoi offer free Wi-Fi?
Yes, 7s Hotel Merci Hanoi offers free Wi-Fi.
Does 7s Hotel Merci Hanoi offer free parking?
No, 7s Hotel Merci Hanoi does not offer free parking.
Does 7s Hotel Merci Hanoi offer free airport shuttle service?
No, 7s Hotel Merci Hanoi does not offer free airport shuttle service.
How far is 7s Hotel Merci Hanoi from the airport?
7s Hotel Merci Hanoi is 21.9 km from Hanoi Noibai. 7s Hotel Merci Hanoi is 93.2 km from Haiphong Catbi.
Can you bring pets to 7s Hotel Merci Hanoi?
No, pets are not allowed at 7s Hotel Merci Hanoi.
Does 7s Hotel Merci Hanoi have a pool?
No, 7s Hotel Merci Hanoi does not have a pool on-site.
Reviews about 7s Hotel Merci Hanoi
Most popular landmarks
- Hoan Kiem Lake 333 m
- Thang Long Water Puppet Theatre 334 m
- Hanoi Opera House 0.7 km
- St. Joseph Cathedral 0.7 km
- National Museum of Vietnamese History 0.7 km
- Vietnam Women's Museum 0.8 km
|Hanoi Noibai||21.9 km|
|Haiphong Catbi||93.2 km|