Hanoi La Selva Hotel

Breakfast was good and was included in the booking. Choice of Asian and western dishes from a la carte menu. Location is very good, a few minutes walk from Hoan Kiem Lake and the old quarter. The assistance from staff with further travel bookings in Vietnam was outstanding.

The traffic chaos in Hanoi, but that is all part of the experience.

staff super friendly. very helpful

Light and bright rol, fantastic service of all, very helpfull and got lost of information. Theo arrange everything you want. We really recommend this hotel

Excellent staff. Very accommodating. Location is excellent. Breakfast is very good.

Standard rooms are smaller than they appear in the pictures.

The staff is really welcoming and friendly from the baggage guy (Duc) to the check-in/management staff (Jackie, Ann and another young lady who I fail to recall her name) and the breakfast guys, all greet you with a widest smile every single time haha. They answer any question you might have about food, places to go and everything else. Breakfast is great, don't miss it. Best location. 2 min walk to the lake. Right in the middle of the Old Quarter and surrounded with a lot of tasty little restaurants and cafe. Definitely come back here again.

The room on ground floor is really spacious however there is a lot of weird noises from the water pipes but only in the morning. The staff however is kind enough to offer me an upgrade to another room. There is no kettle in room 606, although there was free water bottles provided and they top them up everyday but some guests would prefer to boil their own water for eco-friendly reason. An iron and iron board provided by default would be nice.