Hanoi Era Hotel

We (group of 5) had multiple stays within a short period of time. Different room categories. All rooms have been splendid. Breakfast was lovely and I can certainly say that we had very good collaboration with the staff. Everybody was very supportive. Very positive feelings about this place and the peeps. Would go there again.

N/A

Great location friendly and helpful staff

The room we were in was a bit small

Good location, very friendly staff and welcoming environment! I highly recommend it to all travellers! It’s my first time to visit Hanoi. Before my arrival, the staff sent me some information of local tours with warm welcoming words. They helped me book the local tours I wanted to join and answered my enquiries with quick response. After I checked in, Jessie (the hotel manager) gave me detailed information of the city (e.g. what to eat/ drink, what I should be aware of, clear direction guides on a map etc.) I got a short briefing with sweet reminders and great staff! I’d probably choose my stay in this hotel again if I travel to Hanoi again. :)

The breakfast was great. Many options as well as an additional a lacarte menu. Staff went over and above in their helpfulness and all very friendly.

Loved the location and the staff were helpful. Their associated restaurant down the street was also very nice. The location was perfect yet my front-facing room was very quiet.

Breakfast coffee could use improvement.